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xMatters Unveils High-Performance Relevance Engines at CA World 2011CA Customers Accelerate IT Management to the Speed of the Business (November 09, 2011)
SAN RAMON, CA -- (Marketwire) -- 11/09/11 -- xMatters, inc., the relevance engine company, will unveil new relevance engines for IT Management during the 2011 CA World conference and expo, November 13 - 17 in Las Vegas, NV. xMatters, a gold sponsor, will demonstrate relevance engines tuned for CA Technologies leading IT management solutions, the combination of which enable personnel to respond to issues faster, IT management to use fewer resources and businesses to run faster by automating non-value-added tasks.
Attendees who visit xMatters in booth 301 will see how xMatters and CA Technologies bring IT support and IT operations relevance engines to their customers who utilize CA Service Desk Manager, CA Spectrum and CA Workload Automation AE (formerly AutoSys) solutions. xMatters and CA Technologies have partnered to bring the first comprehensive mobile IT management suite to market.
How do these integrations work? It's actually simple. When the IT management systems and processes need to engage someone -- to investigate an infrastructure outage, get a team on a conference call, or alert people to an issue -- the CA systems can now hand that challenge off to an xMatters relevance engine. The "send and hope" method of finding the right person is now the latest victim of global warming. With an xMatters relevance engine, IT problem solvers are connected with critical information quickly and allowed to take immediate action, even if they're on their mobile device. Really smart IT people can now connect with other really smart people, processes and systems faster reducing decision-making cycles and improving service quality and performance.
"The IT industry mastered monitoring and support processes," said Abbas Haider Ali, vice president and technology evangelist, xMatters. "We're in the business of taking that critical information and getting it quickly into the hands of the right people who can take actions to maximize the value of existing IT management systems."
Attendees can learn more during the session titled "Top 7 ways effective communication can improve delivery of IT Services," presented by Abbas Haider Ali of xMatters. It takes place on Wednesday, November 16 at 9:45 am in South Pacific B in the Mandalay Bay convention center.
xMatters builds relevance engines that connect people with what they need to know at exactly the right moment -- so they can take immediate action. Our relevance engines work with existing enterprise applications, technologies, and processes to help businesses run faster and smarter. More than 1000 global firms use xMatters to make their products and services more valuable, both internally and to their customers and shareholders. xMatters is headquartered in San Ramon, CA with European operations based in Woking, U.K.. More information is available at www.xMatters.com or 1-877-xMATTRS or +44 (0) 1483 722 001 UK.
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