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iEnterprises Provides IBM LotusLive With Enhanced CRM and Mobile Capabilities With Empower CRM(January 19, 2009)
ORLANDO, FL -- (Marketwire) -- 01/19/09 -- LOTUSPHERE -- iEnterprises, the global desktop and wireless customer relationship management (CRM) experts, today announced that it will be integrating its on-demand CRM product, Empower CRM, with IBM LotusLive. The integration offers LotusLive users a more complete view and enhanced management capabilities of contacts, documents, pipelines and other important information needed to keep prospects and customers engaged. Furthermore, the integration enables LotusLive users to access and share their information in or out of the office via the BlackBerry smartphone, Windows Mobile and soon, the Apple iPhone.
iEnterprises will be showcasing the integration at booth number #826 at Lotusphere.
"This integration takes collaboration to a deeper level, and with built-in wireless CRM, users can work anytime, anywhere," said John Carini, CEO of iEnterprises. "We're excited to be helping transform the way they work and share information, so they can tackle their projects faster, and from wherever they happen to be."
With the integration, IBM LotusLive users will be able to more quickly assign and manage CRM activities due to two-way synchronization and enhanced workflow of contacts, activities, project and social networking and email integration. For example, LotusLive users will be able to create activities from Empower CRM as well as conduct meetings on the fly with CRM contacts. Or, while launching contacts and activities with LotusLive, users will gain a complete view of opportunities, and can share proposals and other collateral housed from within Empower CRM.
iEnterprises' Empower CRM product works well with IBM LotusLive due to its underlying cloud computing architecture, its inherent configurability and ease of use, social networking capabilities and iEnterprises' expertise and familiarity with IBM's latest technologies.
iEnterprises brings companies Lotus Notes CRM, desktop CRM, Web Based CRM, Construction CRM, Pharmaceutical CRM, wireless BlackBerry CRM, iPhone CRM and Lotus Notes Wireless Application solutions that achieve their CRM vision and drive success. The global CRM experts' chief products are the award-winning CRM solution, iExtensions CRM for Notes, wireless CRM application, Mobile Edge and SaaS CRM, Empower CRM. More than 10 years ago, iEnterprises began with a vision that CRM software should be affordable, easy to use, and easy to implement. iEnterprises delivers its configurable products worldwide through a vast network of global business partners and employs a personalized approach that helps customers stay focused on their top end-users' needs. iEnterprises is a Premier level member of IBM PartnerWorld and a member of the BlackBerry® ISV Alliance program. The company is headquartered in Murray Hill, New Jersey, and has its European office in London, United Kingdom. For more information or to download a copy of the software, visit http://www.ienterprises.com.
IBM, Lotus, and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries or both. Other company, product and service names may be trademarks or service marks of others.
Media Contact Information:
Name: Daisy Wall
Email: Email Contact
Lotusphere Booth: 826
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