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eMamba International Corp. (EMBA) Signs Master Service Agreement with Acer America(October 17, 2011)
SANTA FE SPRINGS, CALIFORNIA -- (Marketwire) -- 10/17/11 -- eMamba International Corp. (PINK SHEETS:EMBA), a leading provider of cloud business management software and after-sales customer care services, today announced it has signed a Master Service Agreement with Acer America to provide after-sales services.
eMamba is currently working with Acer's management to establish the Statement of Work (SOW) contract. Upon completion of the SOW, eMamba intends to announce a description of the services to be performed along with an estimate of the anticipated financial revenues.
eMamba is also in discussions with the a number of Tier 2 manufacturer and retailers, including Nova Mobile Systems (as previously announced on October 11, 2011), Vire Consulting and Nexions Corp.
"We are thrilled to have entered a master service agreement contract with this outstanding Tier 1 company," said Glen Huang, eMamba's President and CEO. "Acer is among the world's top manufacturers of personal computing devices, and it has extremely high standards when it comes to choosing its after-sales services suppliers. The fact that Acer has considered eMamba for the delivery of these services is an extraordinary vote of confidence in our company, and provides concrete evidence that eMamba's integrated service offering is catching traction with the market."
eMamba understands the challenges manufacturers and retailers face today in delivering high-quality after-sales services to its customers. The company combines a mission-critical suite of enterprise resource planning (ERP) and customer relationship management (CRM) software with a complete line-up of after-sales customer services, including call center and help desk, warranty fulfillment, returns, repairs, refurbishment and warehouse management.
eMamba's services are designed with the flexibility to meet the needs of both Tier 1, Tier 2 and Tier 3 companies. The services are targeted at a wide range of industries, including:
-- Apparel and Footwear -- Automotive -- Aviation -- Banking -- Construction & Engineering -- Consumer Electronics -- Home and Personal Care -- Health Care Providers -- High Tech - Medical, OEM & Semiconductor -- Insurance & Life Sciences (Pharmaceuticals) -- Media (Broadcasting, Newspaper & Publishers) -- Public Safety -- Public Sector -- Retailer Food and Beverage -- Transportation
Since its founding in 1976, Acer has achieved the goal of breaking the barriers between people and technology. Globally, Acer ranks No. 2 for total PCs and notebooks. A profitable and sustainable Channel Business Model is instrumental to the company's continuing growth, while its multi-brand approach effectively integrates Acer, Gateway, Packard Bell, and eMachines brands in worldwide markets. Acer strives to design environmentally friendly products and establish a green supply chain through collaboration with suppliers. Acer is proud to be a Worldwide Partner of the Olympic Movement, including the Vancouver 2010 Olympic Winter Games and London 2012 Olympic Games. The Acer Group employs 8,000 people worldwide. Revenues for 2010 reached US$19.9 billion. See www.acer-group.com for more information.
eMamba International Corp. is a new kind of company that provides an integrated offering of cloud-based business software and after-sales customer services. Our suite of cloud applications encompasses the full spectrum of enterprise resource planning (ERP) and customer relationship management (CRM) functions. This software supports a complete lineup of after-sales customer services, including call center operations, warranty fulfillment, part sourcing, product repairs and warehouse services. No other company offers such a robust and comprehensive customer-care solution. For more information, visit www.eMamba.com.
This news release contains forward looking statements, for eMamba International Corp. (the "Company"). Forward-looking statements contained in this news release are not promises or guarantees of future performance and are subject to risks and uncertainties that could cause the Company's actual results to differ materially from those anticipated. The Company cautions you not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. The risks and uncertainties that may affect forward-looking statements include, but are not limited to: (i) rapid changes in the customer support marketplace, (ii) cost and market acceptance of the Company's new and existing services, (iii) the level of individual customer commitments, (iv) competitive service offerings and pricing, and general economic circumstances. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligation to update forward-looking statements should circumstances or management's beliefs or opinions change.
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