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eGain to Present at Needham Growth Conference in New York on January 11, 2012

(December 28, 2011)

SUNNYVALE, CA -- (Marketwire) -- 12/28/11 -- eGain Communications (NASDAQ: EGAN), a leading provider of cloud and on-premise customer interaction hub software, today announced that Ashutosh Roy, Chairman and CEO, and Eric Smit, CFO, will present at the Needham & Company 14th Annual Growth Conference on Wednesday, January 11th at 10:00 a.m. Eastern time. The conference is being held at The New York Palace Hotel in New York City, NY.

A live audio webcast will be available on the Investor Relations section of eGain's website at A replay of the webcast will be made available for 90 days following the event.

Conference Details:

  • Needham & Company 14th Annual Growth Conference
  • January 10-12, 2012
  • The New York Palace Hotel in New York City, NY
  • More information can be found at

About eGain Communications Corporation
eGain (EGAN) is the leading provider of customer service and contact center software for cloud and on-premise deployment. Trusted by prominent enterprise worldwide, eGain has been helping businesses achieve and sustain customer service excellence for more than a decade.

To find out more about eGain, visit or call the company's offices: 800-821-4358 (United States), 1753-464646 (UK and Continental Europe).

Cautionary Note Regarding Forward-Looking Statements
All statements in this release that involve eGain's forecasts (including the above stated guidance), beliefs, projections, expectations, including but not limited to our financial performance and guidance, the anticipated growth of our business, market trends, plans to invest in our business and expectations regarding the market acceptance of our products, are forward-looking statements within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements, which are based on information available to eGain at the time of this release, are not guarantees of future results; rather, they are subject to risks and uncertainties that may cause actual results to differ materially from those set forth in this release. These risks include, but are not limited to, the uncertainty of demand for eGain products, including our guidance regarding bookings and revenue; our expectations related to our operations; our ability to invest resources to improve our products and continue to innovate; our partnerships; our future markets; and other risks detailed from time to time in eGain's filings with the Securities and Exchange Commission, including eGain's annual report on Form 10-K filed on September 27, 2011, and eGain's quarterly reports on Form 10-Q. eGain assumes no obligation to update these forward-looking statements.

Note: eGain is a registered trademark, and the other eGain product and service names appearing in this release are trademarks or service marks, of eGain Communications Corp. All other company names and products are trademarks or registered trademarks of their respective companies.

Company Contact:
Eric Smit

Investor Relations Contact:
Charles Messman or Todd Kehrli
MKR Group, Inc

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