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eGain to Host 2012 North America Customer Summit

Customers, Partners, and Domain Experts Will Share Innovations in Multichannel Sales and Service at Annual Event (May 10, 2012)

SUNNYVALE, CA -- (Marketwire) -- 05/10/12 -- eGain (NASDAQ: EGAN), the leading provider of cloud and on-site customer interaction hub software, today announced that it is hosting the 2012 North America Customer Summit at the New York New-York Hotel in Las Vegas, Nevada, on May 14 and 15, 2012.

The summit will serve as a forum to exchange best practices in multichannel customer engagement across the web, social, phone and mobile channels, as well as the use of knowledge management to deliver extraordinary customer experiences. It will feature speakers from blue-chip client companies such as Canon, HCSC, and Nextel International.
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About eGain
eGain (NASDAQ: EGAN) is the leading provider of cloud and on-site customer interaction hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process and grow sales -- across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs).

Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA, and APAC. To learn more about us, visit or call our offices: +1-800-821-4358 (US), +44-(0)-1753-464646 (EMEA), or +91-(0)-20-6608-9200 (APAC).

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Communications Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

Jamie Abayan
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Kristin Miller
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