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WGBH Uses Volicon Observer(R) Professional to Establish Cost-Effective Native Mac-based Client Video Monitoring and Logging

Observer(R) System Integrates Smoothly With PBS Station's Existing Automation Systems and Mac-based Workflow (April 27, 2011)
DMN Newswire--2011-4-27--Volicon today announced that PBS station and public media powerhouse WGBH is using the Observer(R) Professional at its Boston facility for digital video content monitoring and logging. With the Volicon system, WGBH is achieving flexible, cost-effective, monitoring of its own broadcasts in concert with the as-run logs generated by the station's existing automation system. The Observer's interactive Ratings Import Module also allows WGBH to keep an eye on the popularity of content aired by other PBS stations.

"We are familiar with the installations at PBS headquarters and other sites where the Observer has been a reliable and cost-effective monitoring system," said Michael Foti, director of engineering at WGBH. "When Volicon introduced us to the Observer Pro, which is not only compatible with our automation system, but also interoperable with our many Mac OS(R) X clients, it seemed like it would be a good fit for us."

The Observer Professional is a cost-effective video content monitoring, logging, and compliance system that provides WGBH with two channels of 24/7 SD recording and 90 days of storage, along with Volicon enhanced support. The system's Microsoft Silverlight framework has enabled smooth integration, eliminating the need for WGBH to update its existing inventory of Mac-based client workstations. The Observer Professional interface also supports import of as-run logs from the station's Harris automation system, thereby giving WGBH the ability to segment the recorded content for simpler program access and clip creation.

The Ratings Import Module is designed to enable broadcasters to understand the popularity of aired content. At WGBH this capability allows the station to import viewer approval ratings data into the Observer system and then view multiple PBS channels with a synchronized ratings time-based graph. Operators can navigate to points of interest simply by clicking on any recorded point in time in the graph to view the content in real-time. In addition, there are several supported chart types, including demographic breakdowns, to gain a better understanding of the content's effectiveness.

"By replacing DVR recording of content with the Observer Professional system, WGBH has gained a great deal more flexibility and efficiency in monitoring, logging, and analyzing digital video content, both for compliance and for competitive purposes. The ability to utilize their Mac OS X clients natively into their monitoring and logging workflow is a great fit for WGBH, thanks in part to our Microsoft Silverlight framework for Observer Professional," said Mike Asebrook, senior director of product marketing at Volicon. "WGBH is home to some of today's best-known PBS programming, and the Observer Professional provides the perfect mix of versatility, functionality, and affordability critical to ensuring the value of those broadcasts."

More information about Volicon and its product family is available at

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About WGBH
Public media powerhouse WGBH serves New England, the nation, and the world with educational content that informs, inspires, and entertains. WGBH is PBS's single largest producer of Web and TV content (prime-time and children's programs). Some of PBS viewers' favorite series -- Nova, Masterpiece, Frontline, Antiques Roadshow, Curious George, Arthur, and The Victory Garden, to name a few -- are produced in WGBH's Brighton studios. More information is available at

About Volicon
Volicon provides the broadcast and cable industries with the most efficient, reliable, and cost-effective automated multichannel video content logging and monitoring system for compliance, media analysis, content repurposing, and quality of service. Its Observer(R) real-time digital video monitoring and logging solutions are based on Volicon's patented Video Monitoring Architecture (VMA). VMA is comprised of a multichannel video streaming engine, interactive search, content analytics, and service monitoring and alarming capabilities. Volicon products and services meet the demanding requirements of broadcasters, cable and IPTV service providers, and enterprise and government organizations looking to improve broadcast product quality, enhance video management, and lower costs. More information is available at

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