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University of the Sciences Connects More Intimately With Constituents, Gains Real-Time Access to Donor Data and Information Using Sage Millennium CRM SystemSage Delivers On-Time Implementation and Personal Customer Experience (February 09, 2012)
PHILADELPHIA, PA -- (Marketwire) -- 02/09/12 -- Sage North America today announced that University of the Sciences (USciences), a private healthcare and science university in Philadelphia that is distinguished as North America's first pharmacy school, is using Sage Millennium to give it a dynamic approach to constituent relationship management (CRM). Sage Millennium provides USciences with more intimate connections with constituents through the use of relationship trees and a more comprehensive donor database, and real-time data for board of trustee meetings.
Sage Millennium is highly customizable, web-based CRM software for larger nonprofit organizations with diverse and complex fundraising programs. The software offers USciences capabilities -- including event management, campaign management, society membership management, online giving, planned giving reporting and analysis, document management, and advanced in-depth reporting and analysis -- not available in its previous fundraising management software.
"Sage Millennium's Visual Analyzer module allows us to pull all the data our board of trustees needs to see in real-time through the live system," said Necie Steward, director of advancement services for USciences. "Our board members love that module. Previously, we had to print reports prior to board meetings, and by the time the meeting started, the information in the reports was already outdated."
"Our gift officers have seen an improvement in the quantity of data entered from a contact standpoint," said Steward. "All our Sage Millennium users benefit from the relationship trees, because they can see how everything links together. Our old software couldn't give us access to that level of information. Our gift officers also appreciate Sage Millennium's user-friendly interface."
About three years ago, USciences learned they would have to either convert platforms with their current product or switch vendors. They worked with a consultant during the spring of 2009 as they investigated alternative fundraising technology platforms.
"After forming a comprehensive committee of people from numerous areas within the University -- from the Registrar and Development offices, to the IT and Finance departments -- we received information and demonstrations from vendors, and then rated each product on a 1-to-5 scale," explained Steward. "Sage Millennium was the winner based on functionality and cost."
USciences has been particularly pleased with the support they receive from Sage. Steward said, "We've had no problems at all, from the implementation phase to now. We and our Sage team were equally committed to staying on schedule with the implementation. We had a programmer working on our data who was local to the Philadelphia area, so we got to meet with him regularly. In the end, we went live right on schedule, in August 2010. And, we continue to have a personal relationship with our two main contacts at Sage."
Sage Millennium helps nonprofit organizations analyze and manage high-end prospecting, relationship tracking, sophisticated campaigns, major gifts, and donor development. It also provides detailed and custom reporting capabilities, and integrates with Sage Exchange from Sage Payment Solutions to provide nonprofits with a payment processing application certified as compliant with the Payment Application Data Security Standard (PA DSS). Sage Millennium can be set up as an Internet or intranet application. For more information, visit www.sagefundraising.com/Products/Sage-Millennium.
Sage has been serving nonprofit and governmental organizations throughout North America for more than 30 years. The company helps more than 32,000 unique not-for-profit organizations increase efficiency and more easily manage their operations through the use of technology. From fund accounting, donor and fundraising management, and grant management, to online donation processing, human resources (HR), payroll, and fixed asset management, Sage offers a software product or service to meet the organization's need. For more information, call 800-811-0961 or visit www.sagenonprofit.com. Follow Sage Nonprofit Solutions on Twitter (www.twitter.com/SageNonprofit) and Facebook (www.facebook.com/sagenonprofit); read their blog (www.sagewords.net); and join their community for not-for-profits http://community.sagenonprofit.com)
About University of the Sciences
At University of the Sciences (USciences), students embark on a challenging learning experience in a proving ground for successful professionals in the science and healthcare-related fields. A private institution dedicated to education, research, and service, and distinguished as the nation's first college of pharmacy, the University has produced leaders in the science and healthcare marketplaces since its founding in 1821. Students in USciences' five colleges learn to excel in scientific analysis and to apply their skills to improving healthcare in the lives of people worldwide through such disciplines as pharmacy, biology, physical therapy, healthcare business, and health policy. For more information, visit usciences.edu.
Sage is a leading global supplier of business management software and services for small and midsized businesses. The Sage Group plc, formed in 1981, was floated on the London Stock Exchange in 1989 and now employs more than 12,300 people and supports more than 6 million customers worldwide. For more information about Sage in North America, please visit the company website at www.SageNorthAmerica.com.
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