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TimeBridge Establishes Gold Standard for Customer Care With Live Support and New VP of Customer Service(June 02, 2010)
BERKELEY, CA -- (Marketwire) -- 06/02/10 -- TimeBridge, the service that helps busy professionals schedule and run great meetings, today announced that it has added Live Support to trouble-shoot and walk through any scheduling or technical questions customers might have. Further, the company announced the promotion of Tomer Ben-Dor to Vice President of Customer Service and Quality Assurance.
With a recognized commitment to establishing the gold standard in customer care, TimeBridge has now added to its suite of offerings Live Support. Live Support is a chat feature that connects users with a virtual help-desk to trouble-shoot and walk through any questions or issues a meeting organizer might have.
In further support and recognition of its reputation as the customer service leader, TimeBridge has promoted Tomer Ben-Dor to Vice President of Customer Service and Quality Assurance. In this role Ben-Dor has executive responsibility for product quality and customer support, with the ongoing goal of consistent, excellent customer experience with TimeBridge.
"Attentive and responsive customer support is one of the keys to our success at TimeBridge, and the addition of online Live Support further enhances our ability to always be there for our customers," said Yori Nelken, CEO of TimeBridge. "Tomer is a relentless supporter of our customers' needs and one of the industry's strictest in product quality. We're very fortunate to have him leading our QA and Support teams."
Connect with TimeBridge for more information about how to schedule and run great meetings.
TimeBridge provides an intuitive web app that helps busy professionals schedule and run great meetings. TimeBridge makes it easy to find a time to meet, set an agenda, coordinate logistics, conduct a phone or web conference, and document decisions and actions. TimeBridge syncs across time zones and most popular calendars, including Google, Outlook and Apple iCal. TimeBridge for iPhone is available for download in the Apple App Store. TimeBridge is based in Berkeley, California and is backed by blue-chip venture capital firms Mayfield Fund and Norwest Venture Partners.
Peter Evers or Megan Soto
timebridge (at) launchsquad (dot) com
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