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TelStar Hosted Services Inc., A Leading Provider of Hosted Call Center Services, will Jointly Host a Booth at ITEXPO with VOCALCOM, a Global Leader In Call Center Technology

  (August 29, 2011)

Leesburg, VA (PRWEB) August 29, 2011

TelStar Hosted Services, Inc., a leading provider of hosted call center solutions and Silver Sponsor of ITEXPOs Cloud Communications Summit, and Vocalcom, a global leader in call center technology, are pleased to invite attendees of ITEXPO West, September 13-15, 2011, at the Austin Convention Center, in Austin, Texas to visit our booth #332/431 in the ITEXPO Exhibition Hall.

TelStar Hosted Services, Inc. is the exclusive hosted provider of Vocalcom call center technology in North America. TelStar Hosted is offering a low introductory price on its new Vocalcom product, 1/3 off each of your first 3 months of service, the equivalent of one FREE month, plus free softphones.

TelStar Hosted is excited to share a booth showcasing their partnership with Vocalcom at the ITEXPO West conference. With more than 5,000 call centers and 650,000 agents in over 41 countries using their call center solutions, Vocalcom is a global leader. Vocalcoms product is state-of-the-art technology, offering:

  •     Robust inbound, outbound and blended call handling with true predictive dialing
  •     Integrated scripting and reporting
  •     Customizable user interfaces for agents, supervisors and managers
  •     Realtime dashboards
  •     Full media integration and queuing of email, fax, chat and video chat communications

At the ITEXPO booth, TelStar Hosted and Vocalcom are excited to offer a chance to win either a SONY Clock Radio Speaker Dock for iPod® or iPhone, or a SONY Cyber-shot® Digital Camera W530. Share your contact information with us, and enter to win!

We are excited to highlight our new partnership in the cloud with Vocalcom by jointly participating in the ITEXPO tradeshow. We look forward to speaking with conference attendees further about how the cloud can enhance your ability to acquire, grow and retain customers, said James Dunn, CEO, TelStar Hosted.

We are pleased to partner with TelStar Hosted to bring Vocalcoms vetted product to the cloud, and help us to achieve exponential growth in North America, remarked Steve Bederman, CEO, Vocalcom North America. We look forward to showing you the advanced features of the Vocalcom technology at our ITEXPO booth #332/431, he continued.

In addition to showcasing the hosted partnership with Vocalcom, TelStar Hosted Services Inc.s CEO James P. Dunn will anchor a panel on Whats Really Driving the Hosted Customer Care Trend? on Thursday, September 15 at 9:00 a.m. This session will discuss how hosted solutions enhance the customer care market.

ITEXPO is the worlds largest and best-attended communications and technology trade show, currently ranked as the #3 fastest-growing event on Trade Show Executive Magazines Fastest 50 List.

About Vocalcom

With more than 3,500 companies in 41 countries and 17 offices worldwide, VOCALCOM S.A. is a global leader in manufacturing and implementation of call center technology solutions. Our investment in research and development allows us to provide complete, efficient and profitable next generation contact center software and services. VOCALCOM North America is a wholly owned subsidiary of VOCALCOM S.A.

For more information please contact sales(at)vocalcomusa(dot)com or call at 1-88VOCALCOM (1-888-622-5266).

About TelStar Hosted Services, Inc.

TelStar Hosted Services Inc., Your Call Center in the Cloud, is a leading hosted call center technology provider offering blended call center services, predictive dialer capabilities, and automated voice messaging. TelStar Hosted helps top companies to gain prominence by meeting their goals to acquire, service and retain customers. Our feature rich, industry proven call center services can be deployed quickly and affordably across a distributed workforce. Housed in a world-class, SAS70 Type II compliant, secure data center, our IT Services are delivered by our service-oriented, highly professional team. By offering Communication-as-a-Service (CaaS) via the cloud that is affordable, scalable, flexible, stable and reliable, TelStar Hosted saves clients money and allows clients to focus on their core business.

For more information, or to set up an appointment at ITEXPO, please contact Meghan Harris, SVP and CMO, TelStar Hosted Services Inc., mharris(at)telstarhosted(dot)com, 571.252.3013 or visit


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