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TeamSupport Now Available On The AppExchange

(November 20, 2009)
DMN Newswire--2009-11-20--


TeamSupport Now Available on the AppExchange brings valuable customer service, product management,
and defect tracking data to Salesforce CRM


San Francisco Dreamforce Conference - Nov. 19, 2009: today announced that TeamSupport the company's SaaS based customer service and software management suite is now available on the AppExchange. Certified partner TeamSupport expands the power of Salesforce CRM by providing access to a customer-specific support desk and product management tools. TeamSupports listing on the AppExchange can be found at

The announcement was made today at Dreamforce 2009, salesforce.coms user and developer conference.

 TeamSupport, an interactive, customer support application with advanced service, product management, and bug tracking capabilities, bi-directionally synchronizes data with Salesforce CRM, making new support ticket information visible within Salesforce CRM. TeamSupport also provides a robust set of self-service tools for end-users, including a customer portal and easily deployed knowledge base. Offered in several reasonably priced versions, TeamSupport is scalable to meet the needs of any sized organization, from a simple support desk system to enterprise-wide issue, feature and customer management.

 "We are extremely pleased to have our application certified by an industry leader such as, said Robert C. Johnson, CEO of "Key customer data is often scattered and isolated from the people that need it most. TeamSupport compliments the Salesforce CRM solution with integrated tools that enable Customer Service, Engineering, Product Development, Quality Assurance, Sales and other teams to stay informed and in-the-loop."

 ?TeamSupport.coms applications are a great example of how partners can use the platform to innovate so they may meet the cloud computing needs of customers, said Kendall Collins, chief marketing officer, ?The addition of TeamSupport to the AppExchange and TeamSupport.coms certification as a partner exemplifies the growing ecosystem of applications and services available to our customers to help them realize success.


About the Platform and AppExchange is the only proven enterprise platform for building and running business applications in the cloud.  The platform powers the Salesforce CRM applications with more than 800 ISV partner applications like those from CODA and Fujitsu, and more than 120,000 custom applications used by salesforce.coms 63,200 customers such as Japan Post, Kaiser Permanente, KONE and Sprint Nextel.

 Applications built on the platform can be easily distributed to the entire cloud computing community through the AppExchange marketplace at

 About is a wholly-owned subsidiary of Dallas, Texas-based Muroc Systems, Inc. ( ), a holding company focused on developing productivity enhancing software products delivered via the Software-as-a-Service (SaaS) model.


 Media Contact:

Harriet Diener

Desert Moon communications


[email protected]


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