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THOMSON MULTIMEDIA ANNOUNCES "SERVICE PIT-STOP" 24/7 OLYMPIC SUPPORT

Camera, Production Switcher, Routing Switcher, Control System and Master Control Support for Salt Lake City 2002 at No- or Low-Cost (January 10, 2002)
THOMSON Multimedia is proud to announce that "Service Pit Stop," a membership program developed as part of their range of flexible customer support programs, is in full operation for the Salt Lake City 2002 Winter Olympic Games. Continuing from its success in Australia at the 2000 Summer Olympic Games, Service Pit Stop provides on-site 24/7 support for cameras, production switchers, routing switchers, control systems and master control switchers for those broadcasting and covering the Games which will take place February 8-24, 2002.

Based at the THOMSON Multimedia Broadcast & Network Solutions Salt Lake City Training Center, The Service Pit Stop Command Center features loaner equipment, test equipment, on-site repair, spare parts, software upgrades, telephones and Internet access for Service Pit Stop members. For those with an in-force support agreement, membership in the Service Pit Stop is available at no additional cost. Those broadcasters without an in-force support agreement, can either purchase a regular support agreement or a special Service Pit Stop support agreement, which will provide coverage during the Salt Lake City 2002 Games.


In the high-pressure world of on-site televised events, especially live sports, broadcasters work in a zero-defect atmosphere. Unexpected equipment failure, whether a major breakdown or a minor glitch, could leave a broadcaster on the side-lines. If that happens, all the broadcasting expertise, planning and logistics could be for nothing, unless you are a Service Pit Stop member. Service Pit Stop provides members with priority access to THOMSON Multimedia's 24/7 Helpdesk, on-location repair and spare parts, software upgrades, equipment loans as well as on location equipment purchases. Keeping with their policy of offering customized service packages based on innovative technologies, THOMSON Multimedia Service Pit Stop membership insures against accidents or technical breakdown during major on-site televised events, such as sports matches and other live entertainment.

THOMSON multimedia Broadcast & Network Solutions' speedy Service Pit Stop crews are specialists made up of senior THOMSON Multimedia support engineers trained to go on-location and diagnose the situation and rapidly reach a solution to get broadcasters back into the action.

THOMSON Multimedia is asking broadcasters using THOMSON and Philips broadcast equipment, who will be broadcasting or covering the Games, to arrange for Service Pit Stop early so that adequate loaner equipment and spare parts can be made available. For general information on Service Pit Stop, broadcasters can call 800-962-4287. To sign-up for Service Pit Stop, broadcasters should contact their local THOMSON Multimedia sales office or Doug Bosen, Director of Customer Support, Media & Network Control division at bosend@thmulti.com or 801-978-7077.


About Thomson multimedia

With sales of 9.1 billion euros (U.S. $ 8.3 billion) in 2000 and 73,000 employees in more than 30 countries, Thomson multimedia (Paris Euroclear: 18453) (NYSE: TMS), provides a wide range of video (and enabling) technologies, systems, finished products and services to consumers and professionals in the entertainment and media industries. To advance and enable the digital media transition, Thomson multimedia has five principal activities: Digital Media Solutions, Displays and Components, Consumer Products, Patents and Licensing and New Media Services. The company distributes its products and services under the THOMSON, RCA and TECHNICOLOR brand names. For more information: www.thomson-multimedia.com

Within the Digital Media Solutions activity, the Broadcast Solutions business provides advanced digital broadcast end-to-end solutions and turnkey systems for content providers and broadcasters ranging from acquisition and production to post-production and play-out.
For more information: www.thomsonbroadcast.com

Within the Digital Media Solutions activity, the Broadcast & Network Solutions business represents the interests formed by the acquisition of a majority interest in the former Philips Broadcast business combined with Thomson Broadcast Systems and Nextream - a joint venture between Thomson multimedia and Alcatel. Thomson multimedia Broadcast & Network Solutions provides advanced digital broadcast & network solutions for content providers, broadcasters and operators, and offers end-to-end digital solutions from television production and digital film production to digital satellite, terrestrial and cable distribution.

For more information about Thomson multimedia: http://www.thomson-multimedia.com

For more information about Thomson multimedia Broadcast & Network Solutions: http://www.thomsonbroadcast.com

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Related Keywords:Thomson Multimedia, broadcast, multimedia, imaging, telecine, Olympics

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