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T-System Launches Solution to Strengthen Physician Alignment, Support ACO ModelT-System Boosts Revenue by Enabling Better Care Coordination of the Patient-Handoff Process Through Automated Workflow and Communication Tools (January 30, 2012)
DALLAS, TX -- (Marketwire) -- 01/30/12 -- T-System, Inc. today introduced the new T-System Performance solution, Care Continuity, a web-based tool that will promote hospital-physician alignment and higher care quality by actively managing patient care transitions and providing an automated way to send and receive patient referrals.
The T-System Performance Care Continuity solution allows hospitals to invite any physician to connect with them online. Participating doctors can receive real-time alerts whenever their patients register in the emergency department (ED), are admitted or discharged as well as a copy of the patient's record. If the patient does not have a primary care physician (PCP), a participating physician will be assigned. Because Care Continuity improves care coordination, it can help support the needs of the emerging accountable care organization model of healthcare delivery.
The solution also helps reduce readmissions. Approximately one-fifth of discharged Medicare patients are re-hospitalized within 30 days, according to The New England Journal of Medicine, 76 percent of which can be potentially prevented, a MedPac report indicates. But starting Oct. 1, 2012, the Centers for Medicare and Medicaid Services (CMS) will cut Medicare reimbursement payments to hospitals that fail to improve 30-day re-hospitalization rates for patients with heart attacks, heart failure and pneumonia. Care Continuity automatically flags those patients at highest risk for readmission for follow-up care, thus reducing the likelihood those patients will return to the ED.
"T-System offers hospitals an organized and efficient way to communicate with doctors and ensure that patient follow-up care occurs," said T-System Vice President and Chief Medical Informatics Officer Robert Hitchcock, M.D., FACEP. "A physician-led, team approach to care results in better clinical and financial outcomes, including additional revenue opportunities for both hospitals and practices."
This solution gives facilities an edge in recruiting, retaining and winning the loyalty of referring physicians who, on average, represent 60 percent of a hospital's inpatient business and individually generate an average $1.5 million in revenue, according to a 2010 report by Merritt Hawkins.
"When I was at Doctors Hospital, Care Continuity was an invaluable business development and patient care coordination tool, even in its early stage," said Julie Martin, formerly in the Business Development Department at Doctors Hospital at White Rock Lake in Dallas. "I encouraged the use of it when I became the Director of Business Development at Texas Regional Medical Center at Sunnyvale because I had seen firsthand its positive impact. From a business development standpoint, it is a huge benefit in the area of physician satisfaction and a great recruiting tool for physicians who would like to partner with us in taking care of their patients. For the providers, it pushes the right information to them when they need it. No other tool I've evaluated provides the same value." Texas Regional Medical Center at Sunnyvale is currently implementing the solution and expects to be live in a few weeks.
"We are leveraging our expertise in delivering powerful workflow solutions to ensure patients are no longer simply discharged from the ED -- they are transitioned to a provider for their next stage of care," noted T-System President Sunny Sanyal. "With this solution, we are able to extend the workflow beyond the walls of the ED and offer a better way to manage where patients go next. Care Continuity not only keeps them from ending up back in the ED for the same issue, but it also helps the health systems retain their patients."
T-System will demonstrate the T-System Performance Care Continuity solution at the HIMSS12 Annual Conference and Exhibition Feb. 21-24 in Las Vegas and at the ENA Leadership Conference 2012 Feb. 25-26 in New Orleans.
T-System, Inc. sets the industry standard for clinical, business and IT solutions for emergency medicine, with approximately 40 percent of the nation's emergency departments using T-System solutions. To meet the individual needs of hospitals, T-System offers both paper and electronic systems. These tools help clinicians provide better patient care, while improving efficiency and the bottom line. Today, more than 1,700 emergency departments rely on T-System's gold-standard content and workflow solutions. For more information, visit www.tsystem.com. Follow us on Twitter (@TSystem), or become a T-System fan on Facebook.
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