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SocialVolt and DigitalMailer Launch PartnershipCredit Union and Community Banking Customers to Leverage Enterprise Social Media Management System (March 15, 2012)
OVERLAND PARK, KS -- (Marketwire) -- 03/15/12 -- SocialVolt, an enterprise social media management provider, today announced it has partnered with DigitalMailer, a leader in providing digital communication solutions to the financial institution industry. Through the partnership, DigitalMailer's credit union and mid-size banking customers will be able to leverage SocialVolt's cutting-edge social media management system (SMMS) to engage with their customers through social media channels without exposing themselves to excessive risk.
SocialVolt empowers DigitalMailer's customers to realize the benefits of social media engagement with a unified platform that makes it simple for them to listen to what is being said, interpret it, and to respond in real-time. To ensure social media engagement does not come at the expense of compliance and risk management programs, the platform enables DigitalMailer customers to back up and archive social media content with a detailed audit trail and allows staff to author social media content while ensuring that only trusted administrators retain control over passwords and account profiles.
"Credit unions and community banks, like all financial institutions, look at social media as a double edged sword that can help build potentially lucrative relationships with customers, but might come at the expense of remaining in compliance with industry regulations," said Ron Daly, president of DigitalMailer. "With its uncomplicated, cohesive platform, strong risk and compliance features and flexible pricing structure, SocialVolt was an obvious fit for DigitalMailer to select as a social media management system partner."
"Given the SocialVolt team's history in banking security and strong understanding of the unique challenges the industry faces, robust risk and compliance features were of the utmost importance when we developed the platform," said Scott Oppliger, CEO, SocialVolt. "DigitalMailer's deep expertise in the banking space will help us reach businesses who understand the importance of social media engagement, but require a platform uniquely suited to their heavily regulated industry."
To find out more about DigitalMailer's services, please contact: Greg Crandell, Executive Vice President (Toll Free) 866.994.4900, ext.106 firstname.lastname@example.org
To request a trial of the SocialVolt platform, please visit: http://www.socialvolt.com/trial
DigitalMailer, Inc. (www.digitalmailer.com) helps financial institutions and businesses open their biggest branch -- the virtual branch. Using its expertise and today's technology, DigitalMailer helps organizations connect with customers in the online channel they prefer, driving consistent, managed messages that are optimized for communication, convenience, efficiency and promotion of product growth.
SocialVolt delivers enterprise social media management solutions for businesses and agencies. Its unified platform supports engagement across brands while delivering accurate reporting from multiple channels. With SocialVolt, companies maintain control, minimize risk, and empower staff at all levels to build profitable customer relationships in real-time. Its board of advisors is comprised of experienced senior marketers from American Express, Sprint and other leading enterprises. Founded in 2009, SocialVolt is based in Kansas City and backed by Archer Capital. Learn more at www.socialvolt.com.
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