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"Smart" Appointment Scheduling Software Helps SMBs Make the Most of Their TimeArtificial Intelligence Mimics How a Business Would Schedule Appointments by Hand, Including Clustering Appointments Together to Minimize Idle Time (March 22, 2012)
SEATTLE, WA -- (Marketwire) -- 03/22/12 -- Full Slate, a software company that specializes in online appointment scheduling, today announced a new capability called "smart scheduling" for small businesses. This enhancement automatically minimizes gaps and idle time between appointments, the same way a business would if scheduling by hand.
Being able to simulate how small businesses book appointments for themselves is key. While more and more consumers expect to be able to make appointments online, some businesses have been reluctant to allow it for fear of giving up control over their schedules. Full Slate alleviates this concern by providing small business owners extensive control over how and when appointments can be made via its online scheduler.
Current Full Slate customer Randy G. Sorter touts the new capability. "Because clients had access to my entire schedule," the therapist from Actualize Healing Arts in Denver said, "I was seeing more gaps between appointments. This new feature is a terrific solution to a professional dilemma: I can allow clients to book freely online and still be assured of an optimal schedule. I couldn't be happier."
"When staff aren't stuck waiting around for the next client, they can be more productive and make better use of their time," said Chris Korol, Vice President of Products at Full Slate. "Schedule optimization takes some ingenuity, and our goal is to make a virtual receptionist that's as smart as the real thing."
In addition to filling openings near other appointments, the online scheduler can enforce other advanced booking rules, including:
- Stacking appointments back-to-back or with a buffer in between
- Starting only on the hour, half hour, quarter hour or specific times
- Limiting appointments available for certain services (i.e. discount offers)
- Opening up online booking for next week only or for the whole year
- Accepting last-minute appointments or requiring advance notice
"Smart scheduling" is the third service enhancement Full Slate has released in the last two months. Most recently, it added the capacity to download a complete record of appointments to aid customers with tax preparation. Earlier this year, the online scheduling company debuted 2-way sync with Google Calendar. Another feature release is planned before the end of the quarter.
About Full Slate
Full Slate is an online appointment scheduling company. The company's software as a service (SaaS) functions as a 24/7 virtual receptionist to support small businesses who see clients by appointment. Full Slate's online scheduler enables clients to go to a business' website or Facebook page anytime to make their own appointments. Small businesses can take advantage of Full Slate, now integrated with Google Apps, to fill more appointments, add new clients and drive repeat business. No more phone tag, missed calls or lost leads. Web-based with a mobile interface for iPhone and Android, Full Slate is specifically designed to make it easy for small businesses to manage a busy schedule. For more information, please visit: www.fullslate.com or follow us on Twitter @full_slate.
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