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San Bernardino County Uses Attachmate's Verastream Host Integrator to Implement E-Filing for Child Support CasesVerastream Modernizes Largest U.S. County Court System, Saving Time and Money (May 08, 2012)
SEATTLE, WA -- (Marketwire) -- 05/08/12 -- Attachmate Corporation today released a customer video showcasing how the Superior Court of California, San Bernardino County is expanding its use of Attachmate® Verastream® Host Integrator software to increase its productivity by implementing electronic filing capabilities throughout several departments.
San Bernardino County, the largest county in the U.S. with a population of more than 2 million people, is now leveraging the power of Verastream software to more effectively process more than 500,000 child support and traffic filings a year. Previously, clerks were keying in new data all day to stay on top of the work. Now, with the new portal, the data-entry work is completed in the morning enabling clerks to spend more time responding to calls and in-person inquiries.
"With $6 million in budget cuts in FY2010-11, and facing additional cuts of up to $12 million in FY2011-12, we had increased pressure to provide a high level of service with diminished resources," said Alan Crouse, D-CEO of technology and facilities for the Superior Court of San Bernardino County. "We knew an initial investment in technology would offset ongoing costs and free up additional resources to provide better customer service."
Based on the benefits the San Bernardino County Superior Court had experienced with the use of Verastream for its traffic division a few years before, the court decided to expand its use of Verastream and work with Attachmate to modernize its legacy infrastructure for child support case work.
The court's legacy application couldn't provide an e-filing portal to support receiving electronic submissions to meet the project timelines. Crouse and his team implemented the Verastream platform to put a front end on the existing green screen COBOL system. This allowed them to automate processes related to their case management systems to increase efficiency and productivity with diminished resources.
"Looming state budget cuts across the country put added pressure on county, municipal and state courts," said Ron Nunan, Verastream product manager for Attachmate. "The benefits realized by San Bernardino County demonstrate the value and benefits any court system -- or governmental organization -- can attain by implementing legacy modernization technology to improve IT infrastructure while maintaining the data that has been collected over the years."
In the case of the San Bernardino County Superior Court, the modernized system is helping the staff manage additional budget cuts while still providing a high level of service to the public.
"As a historically under-resourced court and with the potential for additional budget cuts, we need to make very strategic and wise decisions about the technology we invest in," said Crouse. "Verastream was a major win, and has become a core technology for us."
Given the tremendous benefits in terms of increased efficiency after deploying Attachmate's solution in its child support and traffic departments, the San Bernardino County Superior Court will continue to expand its use of Verastream to ensure more of its departments can provide a higher level of service to the public. In addition, as a result of the success San Bernardino County Superior Court is experiencing, the court system in a sister county, Riverside, is using the same Verastream model to implement a traffic-citation system of its own.
For more information on Verastream, visit http://www.attachmate.com/Products/Host+Integration/Host+Integration.htm.
Verastream Host Integrator is part of the Verastream legacy integration suite, a complete range of mainframe, Web and desktop modernization tools built to speed the reuse of legacy application investments. Verastream software delivers the full spectrum of basic rejuvenation to customized presentation and sophisticated high-performance integration. Verastream-generated services can be mixed, matched and reused to extend legacy functionality to new applications or users. No code changes to legacy applications are required.
Attachmate Verastream software works collaboratively or as a stand-alone tool along with the company's integration, legacy access, security and management products, enabling organizations to extend the use of existing IT investments while they adopt valuable new technologies to improve their businesses.
Attachmate delivers advanced software for terminal emulation, legacy modernization, managed file transfer, and enterprise fraud management. Three decades of IT innovation and a solid reputation for customer satisfaction have distinguished Attachmate in the marketplace. In fact, the vast majority of global 10,000 companies use our technologies to execute billions of transactions every day.
Attachmate is one of four business units in a privately held enterprise software holding company called The Attachmate Group. The other three business units are Novell, NetIQ, and SUSE.
Copyright© 2012 Attachmate Corporation. All Rights Reserved. Attachmate, Verastream and the Attachmate logo are registered trademarks of Attachmate Corporation, in the USA. All other trademarks, trade names, or company names referenced herein are used for identification only and are the property of their respective owners.
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