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Redknee Drives 25% Services Growth at APAC Service ProviderSmart Telecom Increases Investment in Redknee to Support Accelerating Growth Strategy (February 15, 2012)
TORONTO -- (Marketwire) -- 02/15/12 -- Redknee Solutions, Inc. (TSX: RKN), a leading provider of business-critical billing, charging and customer care software and solutions for service providers, has announced that Smart Telecom has increased its investment in Redknee's converged billing and customer care solution to support their next phase of growth. This follows the operator reporting 25 percent growth in revenues since working with Redknee to launch innovative value-added services (VAS) and promotions quickly to market.
With the support of Redknee's real-time converged billing solution, Smart Telecom has led the Nepalese market in launching exciting new services, innovative pricing plans and an advanced customer experience. Redknee's converged billing solution gave the operator the marketing and operational agility to quickly launch new interactive consumer offerings, ranging from new music, news and entertainment services to interactive health services.
Subhas Bajracharya, Smart Telecom's CEO, commented:
"Since our launch, Smart Telecom subscribers have been very impressed by the innovative new services and offerings we have introduced, which has led us to truly differentiate ourselves in the market and grow our VAS revenues by more than 25 percent. As a leader in billing and customer care solutions, Redknee will continue to play a valuable role in the implementation of our successful growth strategy."
Lucas Skoczkowski, Redknee's CEO, commented:
"The additional investment in Redknee's platform reinforces the value that Redknee's real-time converged billing solution offers to service providers that are looking to drive growth, profitability and market differentiation. At Redknee, we continue to invest in developing real-time monetization solutions that are available on-premise and in the cloud to support the growth of mobile, multi-play and cloud service providers around the world."
Redknee's converged billing solution delivers service providers with the agility to launch new services faster to the market and increase profitability and revenues across its data, voice and VAS service offerings. Available on-premise and in the cloud, Redknee's market-leading converged billing and customer care solution enables communication service providers to achieve the benefits of an end-to-end fully converged billing and customer care platform, including real-time unified billing, rating and charging for the operator's data, voice and messaging services, advanced CRM capabilities leveraging Microsoft Dynamics CRM, and innovative self-care solutions. Redknee enables the service provider to deliver advanced charging transparency and flexible self-care options to its customers as well as real-time promotions, enhanced customer care and loyalty campaigns. From activation and provisioning, to real-time billing, rating, invoicing, partner management, and full customer care capabilities, Redknee's converged billing solution expertly addresses the needs of communications service providers throughout the world's most competitive markets.
For more information about Redknee and their solutions, please go to www.redknee.com.
Redknee is a leading global provider of innovative communication software products, solutions and services. Redknee's award-winning solutions enable operators to monetize the value of each subscriber transaction while personalizing the subscriber experience to meet mainstream, niche and individual market segment requirements. Redknee's revenue generating solutions provide advanced converged billing, rating, charging and policy for voice, messaging and new generation data services to over 90 network operators in over 50 countries. Established in 1999, Redknee Solutions, Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information about Redknee and its solutions, please go to www.redknee.com.
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