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Philadelphia University Selects Specops Self-Service Password Reset to Reduce Help Desk Costs

Automated Password Reset Solution Enables 5,000 University Users to Reset Their Own Passwords (June 25, 2012)

PHILADELPHIA, PA -- (Marketwire) -- 06/25/12 -- Specops Software, a global innovation leader in desktop management and password management software, today announced that Philadelphia University has selected Specops Self-Service Password Reset to provide an automated, efficient, secure and cost effective password solution for its 5000 students, staff and faculty.

"To empower our students, faculty and staff to be successful, we recognize that we must provide today's best of breed technology and services," said Jeffery Cepull, CIO at Philadelphia University. "We chose Specops Self-Service Password Reset because the high degree of automation saves valuable resources, time and money. Specops provides the optimal level of password protection and security coupled with ease of use for our students, faculty, and staff."

Specops Password Reset (SPR) is a self-service password reset solution that allows end users to securely reset their Active Directory user accounts (domain password) without the need to involve help desk staff. The reduction in number of password reset calls to the help desk results in immediate cost savings for the organization. SPR also provides 24x7 availability which a modern university campus requires. Philadelphia University chose SPR for its rapid return on investment, high degree of self-service reset automation and simple installation.

"Philadelphia University is recognized as an excellent university and it attracts top students from across the U.S. and around the world. We are proud to add the university to our growing customer base," said Tobias Öien, COO Specops Software. "Specops Password Reset is a key solution for organizations like Philadelphia University that want a simple yet powerful solution that is proven to save valuable time, resources and money."

SPR is available as a stand-alone product that can be used in combination with Specops Password Policy which enables users to have multiple password policies in their domain, and Specops Password Sync for synchronization of passwords to external identity stores. SPR is also available as part of the award-winning, Specops Password Suite, which combines all three of Specops' password management products to form a complete password management solution.

About Specops Software
Specops Software,, is an international software vendor offering management products enhancing Active Directory, Group Policy and PowerShell-based technologies. The company was founded in 2001 and is privately held. More than 3000 clients of all sizes in more than 50 countries appreciate the innovation and simplicity associated with award-winning software from Specops Software.

Christy Kemp
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