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OpenText BPS Mobile Solution Facilitates Anytime, Anywhere and Any Device Process Participation(December 20, 2011)
WATERLOO, ON (PRWEB) December 20, 2011
OpenTexts (NASDAQ: OTEX, TSX: OTC) Business Process Solutions (BPS) group today announced the newest version of OpenText BPM Mobile for Metastorm BPM (MBPM), providing anytime, anywhere access to its industry-leading BPM suite. This mobile solution supports the proliferation of mobile devices within organizations and allows customers to initiate, approve and participate in processes from any device. Mobile access extends the enterprise-class capabilities of Metastorm BPM by enabling customers to accelerate and improve their business processes and completely rethink how they engage with customers, employees, suppliers, and partners across all channels of communication.
Through our experience we have realized that many organizations have already deployed mobile BPM applications, said Steve Russell, Senior Vice President, Research and Development, OpenText Business Process Solutions. Our thin mobile BPM features allow users to easily hook into the application using their existing Metastorm BPM form designer, select the field, create a new form and define rules outlining how to perform a process via mobile devises. With this flexibility users can essentially deploy mobile BPM processes during their lunch break.
Key customer benefits include:
Update Mobile Processes in Real Time Flexible thin application environment allows users to simply add a mobile enabled form to their existing business processes in the same design environment. The thin mobile environment allows changes to mobile process applications to be updated in real-time and ensures that users always have the latest version of a process application. Thin mobile applications eliminate the hassle of building out entirely new processes for mobile devices as well as the need to train or hire developers to build out new applications and mobile processes. Details about thin versus thick applications can be found on the Because Process Matters blog.
Deploy Across All Mobile Devices Multi-platform support for Android, Blackberry, iPad and iPhone users eliminates the need to develop different mobile applications for various devices. The ability to deploy the same application across any mobile device is critical, especially given the volume and spectrum of mobile devices organizations are being required to support today. According to Forrester Research, knowledge workers spend 35% of their time on a typical work day using smart phones to get work done and 48% of workers chose their primary smart phone for work without considering what their company supports.1
Empower Field Workers Mobile access to process applications cuts the tether that used to tie field workers to their PC at the office. Rather than collecting information remotely and entering it into the system upon their return to the office, mobile field workers can now work directly from their smartphone or tablet. For example, an insurance agent can use a tablet device or smart phone to submit customer claims forms and associated information about the claim from the field.
To learn more about OpenText BPM mobile download the data sheet.
About OpenText Business Process Solutions (BPS)
With the focus of business process management (BPM) shifting from automation to innovation, differentiation, business agility, and improved customer satisfaction, OpenText BPSs software suite provides the necessary solutions to retain your competitive edge in this age of transformation.
Over 3,100 customers trust OpenText BPS for process management, case management, and business architecture solutions to increase efficiency and effectiveness through a highly individualized user experience that empowers the people that do the work. OpenText BPS is supported by a strong global partner network including SAP®, Microsoft® and Oracle®.
OpenText BPS's industry leadership has been recognized by global IT analyst firms including Gartner, Forrester, IDC and others.
Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenTexts current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenTexts assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenTexts Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Copyright © 2011 by OpenText Corporation. OPENTEXT and OPENTEXT BPS are trademarks or registered trademarks of OpenText Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of OpenText Corporation or other respective owners.
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