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OWC Recognized as BizRate Circle of Excellence Gold Honoree for Fifth Straight YearOther World Computing one of only 53 Gold Level winners for customer service excellence (September 17, 2008)
As a dedicated online retailer of computer and iPod upgrade products and accessories, OWC exceeded BizRate's rigid quality standards for the fifth year in a row by being rated significantly above the industry average in all seven areas of customer service ranked: Overall Satisfaction, Product Selection, Ease of Finding Products, Repurchase Intent, Product Met Expectations, On-Time Delivery and Customer Support. Other World Computing also achieved a customer survey volume in the top 10% of survey volume for the year.
"Reaching Gold Honoree status for the fifth year in a row means that Other World Computing customers continue to give us top marks for products, quality, prices, service and support," said Larry O'Connor, CEO of Other World Computing. "We are proud to have earned that trust. Striving to exceed customer expectations is what OWC is all about."
Other World Computing also carries BizRate's "Customer Certified" rating for proactively monitoring customer satisfaction directly at the point-of-sale check-out.
For further information on Other World Computing and OWC products, visit www.MacSales.com or call toll free (800) 275-4576.
Related Keywords:Other World Computing, OWC, BizRate, BizRate Circle of Excellence Gold Honoree
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