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New 'Click-to-Call for Salesforce' by InsideSales.com Expands Productivity Across PlatformsNewest Offering by Leading Sales Automation Vendor Solves Outbound Dialing and Inbound Call Handling Capabilities on Windows, Mac and Linux Operating Systems, While Using Internet Explorer, Safari, Firefox, and Chrome (August 10, 2011)
PROVO, UT -- (Marketwire) -- 08/10/11 -- InsideSales.com, the leading provider of sales automation software for inside sales professionals, today announced Click-to-Call for Salesforce, just in time for Dreamforce 2011. This patent-pending offering makes it possible for outbound dials and inbound calls to be made directly from salesforce.com, on Apple Macintosh and Linux computers, and all major Internet browsers.
"We have had this solution for quite a while," says Dave Elkington, CEO of InsideSales.com, "but prior to this release, cross-platform compatibility was an issue when using salesforce.com. Our goal was to emphasize ease and simplicity for sales professionals of all kinds, and across platforms. Now whether an inside or outside rep, or a lead generation rep, agents can be much more productive on any major personal computer platform or Web browser, and we are the only vendor that provides this."
'Click-to-Call for Salesforce' follows in the footsteps of InsideSales.com's award-winning suite of productivity tools for both inside and outside salespeople. The solution incorporates one-click voice messaging, a single login entry point, inbound-outbound blending, recording and monitoring, call transfer, and real time call data into native Salesforce CRM reports and analytics, creating a powerful, synergistic set of tools for sales people.
"We have had discussions with AppExchange vendors who have struggled with the computer telephony integration (CTI) limitations of the Salesforce CRM platform," states Thomas Purdy, Director of Product Development. "The Click-to-Call and PowerDialer for Salesforce solutions create huge leverage for our clients, and the enthusiasm and confidence they've expressed as a result are testaments to the power, simplicity, and elegance of the product."
InsideSales.com offers hosted dialer software and lead management technology for Inside Sales departments in B2B companies, as well as for sales professionals in insurance, mortgage, debt consolidation, marketing, online education, non-profits, and more. InsideSales.com is currently on the salesforce.com AppExchange.
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