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More Than 540 New Customer Service Employees at Videotron in 2011: Total 2,000 Jobs Created Since Company's Move Into Mobile(February 01, 2012)
MONTREAL, QUEBEC -- (Marketwire) -- 02/01/12 -- To provide its growing customer base with the best possible experience, Videotron created more than 540 new jobs across Quebec in 2011. As Quebec's most respected telecommunications provider for the sixth consecutive year,(1) Videotron is an employer of choice. It has been actively supporting local economic development by, among other things, creating hundreds of jobs at its Outaouais and Lanaudiere call centres over the last two years.
Since 2009, Videotron has created more than 2,000 good tech jobs in engineering, customer service and product development, largely as a result of the Company's move into mobile services. In its first year as a facilities-based mobile carrier, Videotron tripled its mobile customer base and achieved the highest customer satisfaction rate in eastern Canada.(2) Overall, Videotron has created 4,200 new jobs over the last 10 years, bringing its total workforce to 6,000.
"We are proud that our strong growth has made us such a major contributor to job creation in Quebec," said Robert Depatie, President and CEO of Videotron. "These investments reflect our commitment to delivering the best possible customer experience by leveraging local talent and expertise. If we are to stay at the forefront of the telecommunications and entertainment industry, we need capable Quebecers to help us constantly improve our advanced, reliable and robust network, develop attractive new products that exceed expectations, respond promptly to customers and simplify their lives."
Open house in Gatineau
Videotron has created 206 good jobs since May 2010 in the Gatineau area alone, where it opened a major call centre, and has invested a total of $3.3 million in the region's economy. The Human Resources team is still looking for 70 dynamic employees who care about customer service. Interested candidates are invited to come to the open house on February 16, 10 am to 6 pm, at 1160 Saint-Joseph Blvd. in Gatineau to learn more about career opportunities with Videotron.
Openings posted on videotron.com
Videotron offers a variety of other exciting jobs in a stimulating environment, with very competitive benefits. More than 60 openings are currently posted on Videotron's websites. Interested candidates can apply with one click at videotron.com/careers.
Videotron (www.videotron.com), a wholly owned subsidiary of Quebecor Media Inc., is an integrated communications company engaged in cable television, interactive multimedia development, and Internet access, cable telephone and mobile telephone services. Videotron is a leader in new technologies with its interactive Digital TV service and its broadband network, which supports high-speed cable Internet access, analog and digital cable television, and other services. As of September 30, 2011, Videotron was serving 1,844,200 cable television customers, including 1,348,100 subscribers to its digital service. Videotron is also the Quebec leader in high-speed Internet access, with 1,306,400 subscribers to its cable service as of September 30, 2011. As of the same date, Videotron had 258,100 subscriber connections to its mobile telephone service and was providing cable telephone service to 1,179,400 Quebec households and organizations. For the sixth consecutive year, Videotron was named Quebec's most respected telecommunications company by Les Affaires magazine, based on a Leger Marketing survey.
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(1) Leger Marketing survey.
(2) J.D Powers.
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