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Mitchell Launches OEM Advisor in RepairCenter(TM)Integrating OEM Repair Procedures Streamlines Collision Estimating and Repair Process (October 31, 2011)
SAN DIEGO, CA -- (Marketwire) -- 10/31/11 -- Mitchell International, Inc., a leading provider of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, today announced the release of OEM Advisor, a new data-driven solution that fully integrates OEM repair procedures within the body shop estimating and repair workflow. With OEM Advisor, collision repair shops can link from the repair lines in the estimate directly to Mitchell's RepairCenter TechAdvisor OEM database to quickly access the step-by-step repair information associated with the specific part or procedure.
"Adding OEM Advisor to RepairCenter, Mitchell's industry-leading collision repair shop management software, is a significant addition that we're really excited about. This enhancement reinforces our focus on developing our auto repair software solutions to help shops improve their workflow and efficiency at every stage of the collision repair process," said Jim O'Leary, Mitchell's Vice President of Repair Solutions. "We are committed to continually integrating new tools, technologies and data into our automotive repair shop software solutions in order to help collision repair shops simplify and optimize their businesses."
OEM Advisor allows users to navigate intuitively from the estimate's repair lines to the corresponding article within the TechAdvisor database. With the exact repair data they need just one click away, shops are empowered to quickly restore today's complex vehicles back to pre-accident condition. In addition, estimators and body shop managers can use the solution to create custom Repair Reports documenting the repair that they can share with their insurance partners -- streamlining the claims management process and helping improve the customer experience by connecting all partners involved in the collision repair claim.
RepairCenter is the industry's first shop Workspace, building on the strength of Mitchell's market-leading business management systems, repair information content, and customer satisfaction services functionality. RepairCenter's flexible design allows auto body shops to select the tools they need to create a customized Workspace that meets their exact needs, and then add modules as their business grows. Please visit http://www.mitchell.com to learn more about RepairCenter and Mitchell's other solutions for collision repair facilities.
About Mitchell International, Inc.
Mitchell International, Inc. empowers clients to achieve measurably better outcomes. Providing unparalleled breadth of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, Mitchell is uniquely able to simplify and accelerate the claims management and collision repair processes.
As a leading provider of Property & Casualty claims technology solutions, Mitchell processes over 50 million transactions annually for over 300 insurance companies/claims payers and over 30,000 collision repair facilities throughout North America. Founded in 1946, Mitchell is headquartered in San Diego, California, and has 1,700 employees. The company is privately owned primarily by the Aurora Capital Group, a Los Angeles-based investment group. For more information about Mitchell, visit www.mitchell.com.
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