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Mass.gov Deploys Percussion Web Content Management Software for Newly Redesigned and Restructured Mass.gov State Portal

Site Features More Than 250,000 Pages of Content From 27 State Government Agencies (January 10, 2012)

WOBURN, MA -- (Marketwire) -- 01/10/12 -- Percussion Software, a leading provider of Web Content Management (WCM) software, today announced that Mass.gov, the official website of the Commonwealth of Massachusetts, has re-launched their web site and updated their web strategy using Percussion's Web Content Management (WCM) software. The first nine sites went live in November 2011 and the remaining agencies were launched in December 2011. In total, the project encompasses 27 state government agency web sites with more than 250,000 pages that are viewed over 2.5 million times per month by nearly 900,000 visitors.

According to the Mass.gov mission statement: "For nearly 10 years, Mass.gov has successfully organized and aggregated more than 250,000 pages of critical information according to user needs and interests. The site provides core infrastructure and technology enabling more than 300 content contributors in dozens of state secretariats and agencies to create and maintain content relatively efficiently." Read more about how Mass.gov has transformed their web initiative to focus on the information and engagement expectations of the citizen, here:
http://www.mass.gov/portal/government-taxes/about-massgov.html

With Percussion CM System, Mass.gov has streamlined its content delivery process, offering a sleeker, contemporary redesign of web pages with improved navigation and organization of content that enhances usability and engagement with its constituents. In addition, Percussion's software provides the Commonwealth with a less costly and more efficient content publishing engine that meets security, scalability, and continuity requirements. The Commonwealth's over 300 content authors have a more usable system for producing content, and the agility to implement new and enhanced website features in response to the public's future demands.

Mass.gov chose Percussion's CM System in part due to its scalability and speed to deliver the hundreds of thousands of pages the Massachusetts State Government requires. Percussion was able to meet the State's business performance requirement, that as many as 40,000 pages (75,000 content assets) could be modified and published in fewer than 30 minutes, and in real-time for emergencies or for other public information alerts.


"Citizens are seeking to engage with their government online and have a deeper expectation for their government sites, it is no longer enough to simply offer a transaction-based government portal," said Joseph Wykes, president of Percussion Software. "Mass.gov has created a model for other states, and state agencies by delivering a highly useable, scalable and cost-effective website that ensures its many visitors can quickly find the important information they need to live and conduct business in the state, and take action based on that information."

Percussion CM System is an enterprise WCM platform that helps businesses and government agencies power cutting-edge websites. CM System enables agencies to reuse content from many sources across multiple sites and channels to drive their government-to-constituent strategies and enable greater civic engagement. Based on a truly decoupled architecture that separates the WCM technology from the delivery tier, CM System protects legacy investments in delivery platforms, and brings new life to existing enterprise architecture, while maintaining operational flexibility to add new systems or move rapidly to a cloud infrastructure.

Continued Wykes: "With this redesign and deployment of a new, modern content management infrastructure, Mass.gov has improved the users' online experience, lowered costs and increased agility to implement new and enhanced features to better engage with citizens. As residents of the Commonwealth, Percussion is proud to have been selected as the foundation for the re-launched web site."

To read more about the Commonwealth's strategy for their new web presence, visit http://www.mass.gov/portal/government-taxes/about-redesign.html

About Percussion Software
Percussion Software is delivering on the promise of Web Content Management (WCM) by productizing how WCM functionality is developed and deployed. Percussion's flagship Products -- Percussion CM1 and CM System -- help businesses increase traffic, drive conversion and improve engagement without requiring costly customizations and ongoing services contracts to deliver core WCM functionality. Percussion's architecture allows non-technical users to take control of content and presentation, provides unparalleled control over how web content is used and allows organizations to integrate third-party applications without being encumbered by legacy technology. Percussion's WCM products are used by hundreds of leading organizations to power their websites, including AutoTrader.com, Vegas.com, BabyCenter.com, Hotwire.com, Saba Software, MacPhail College for Music, Virginia Tech University, Harvard Law School, the U.S. Department of Health & Human Services, the U.S. General Services Administration, and the Centers for Disease Control & Prevention. To learn more, visit www.percussion.com.

Media Contact:
Colleen Irish
For Percussion Software
617-842-1511
Email Contact


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