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LiveChime(R) Fills "Chat Gap" in Online Classifieds to Sell Anything to Anyone, AnytimeInnovative Application Works for Insurance, Real Estate, Even Craigslist (May 04, 2009)
KENMORE, WA -- (Marketwire) -- 05/04/09 -- LiveChime, Inc. (www.livechime.com) announced today an easy and cost-effective method to close the "chat gap" for prospects that click on an online classified ad but want to "chat" with the seller immediately instead of waiting for an email response or making the effort to call. LiveChime applies proven "chat" technology to a new market by adding a personalized "chat link" to online classified ads selling everything from financial products and services to autos, boats, houses and vacation rentals.
According to a Forrester Research report, almost one quarter of those intending to complete an application (sale) abandoned it because they were looking for more information on the product or service. * LiveChime fills the "chat gap." Sellers can now provide real-time chat to online shoppers to answer questions, build personal relationships and close sales when the impulse to purchase is at its peak.
According to the National Retailers Association, Web chat on a product or purchase page can increase sell through by 500%. ** "LiveChime enables anyone selling through online classifieds to save thousands and make thousands," said Alex Peder, Chief Marketing Officer, LiveChime, Inc. "For less than $100 per year, you can offer live chat that would normally be available only to those individuals and companies with much larger advertising budgets."
When a potential customer clicks the live chime "chat link" within a classified ad, a seller is immediately notified and can respond on www.livechime.com or mobile phone. (Currently works with iPhone, Windows Mobile 5.0 and up and BlackBerry Bold models.) LiveChime is unique because it works on any web page and prospects can click-to-chat without having to download and install additional programs or even leave the page.
LiveChime is available on a free 30-day trial and includes unlimited chat, personalized and anonymous chat links, email and SMS notifications (text) and mobile chat. LiveChime Pro also provides chat/lead history, link management and co-branding. The service is available for $7.99 per month or $79.90 per year.
About LiveChime, Inc.
LiveChime, Inc. is a privately held company headquartered in Kenmore, Washington, a suburb of Seattle. LiveChime fills the "chat gap." Sellers have a new way to increase sales and generate leads online -- by adding a personalized "chat link" to their online classifieds. LiveChime was created by the developers of LINQware and Collabrix, a suite of secure enterprise communication products. For more information, visit www.livechime.com
*The ROI of Interactive Chat by Chip Gliedman, February 4, 2008. A Total Economic Impact(TM) Analysis Uncovers Big Benefits of Proactive Chat
**National Retail Federation
Director of Communication/PR
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