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JMR Electronics Selects KODAK For Maintenance & Installation Of Its Storage PortfolioKodak to deliver exclusive warranty, post-warranty service (January 17, 2006)
JMR Electronics, a premier global supplier of storage systems, has selected Eastman Kodak Company’s worldwide service organization to be the exclusive provider of on-site warranty and post-warranty service for JMR’s complete line of innovative storage technologies.
In addition to exclusive on-site warranty and post-warranty services, KODAK Service & Support also will provide installation services for the Chatsworth, Calif.-based JMR.
“As we continue to expand our storage product portfolio and our presence in the storage marketplace, we need a service partner with the experience and flexibility to meet our changing needs – both technologically and geographically,” said Tom Fabrizio, vice president of sales, JMR Electronics. “We also need to ensure the best service available for our customers, and a program that keeps our dealers competitive. Considering its attributes of global reach, a highly skilled team, and a track record of reliability, one name stood out: Kodak.”
KODAK Service & Support is made up of nearly 3,300 professionals reaching more than 120 countries.
“We are honored to be named the exclusive service provider for JMR,” said Joanne Boyd, director, Worldwide Business Development for Storage Services, Kodak. “We are very pleased to have the opportunity to partner with a company that consistently fuels the evolution of the storage arena.”
KODAK Service & Support is a leading multi-vendor IT services provider, supporting more than 100 manufacturers of document scanners, storage devices and systems, and micrographic imaging equipment.
The group supports the full spectrum of storage technologies, including tape libraries and drives; optical libraries and drives; mass storage devices (NAS/SAN); disk array/RAID systems; and autoloaders. Kodak’s storage services offerings include:
-- Maintenance agreements, ranging from on-site service to advanced exchange and depot options, preventive maintenance, and choices of coverage up to 24 hours a day, seven days a week, and 365 days a year in most areas.
-- Warranty enhancements that extend many basic manufacturer offers.
-- Enhancement services such as installation, training, relocation, data conversion, or optical disk cleaning.
-- Help desk, from locations in Asia, Australia, Europe, and the Americas, with multi-lingual capabilities.
About JMR Electronics
JMR specializes in fully integrated turnkey storage solutions for the VAR channel, focused on disk-to-disk back up, disaster recovery and secondary tiered storage. JMR only sells through a channel of authorized partners and offers not only great storage solutions, but first class support as well. JMR has full in-house manufacturing of sheet metal, plastic injection, metal shop, molding, paint shop, graphics application, cable assembly, final assembly, test, packaging, and circuit boards. This ensures a product that is truly made in the USA, not just assembled.
With all of this, JMR Electronics is the number one choice to supply robust, quality manufactured storage solutions for all your data storage needs.
Additional information on JMR and its product offerings can be found at www.jmr.com
About Eastman Kodak Company
Kodak is the leader in helping people take, share, print and view images – for memories, for information, for entertainment. With sales of $13.5 billion in 2004, the company is committed to a digitally oriented growth strategy focused on the following businesses: Health -- supplying the medical and dental industries with traditional and digital imaging-information products and services, as well healthcare IT solutions and services; Graphic Communications - offering on-demand color and black and white printing, wide-format inkjet printing, high-speed, high-volume continuous inkjet printing, as well as document scanning, archiving and multi-vendor IT services; Digital & Film Imaging Systems - providing consumers, professionals and cinematographers with digital and traditional products and services; and Display & Components - which designs and manufactures state-of-the-art organic light-emitting diode displays as well as other specialty materials, and delivers imaging sensors to original equipment manufacturers.
More information about Kodak (NYSE: EK) is available at www.kodak.com.
Related Keywords:KODAK, JMR Electronics, Storage, Storage Services,