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Hampshire Constabulary Puts Officers Back in Neighborhoods With Blue Coat MACH5 WAN Optimization Appliances

Appliances Reduce Centralized Application Logon Times for Mobile Officers From 20 Minutes to Seconds (November 07, 2011)

SUNNYVALE, CA -- (Marketwire) -- 11/07/11 -- Blue Coat Systems, Inc. (NASDAQ: BCSI), a leading provider of Web security and WAN optimization solutions, today announced that Hampshire Constabulary has reduced logon times for print, file share and reporting applications from as much as 20 minutes to only a few seconds with Blue Coat® MACH5 WAN Optimization appliances. This significantly reduces the amount of time officers spend on administrative and incident reporting tasks that take them away from their beats. To deliver the same experience to officers working in rural locations with low bandwidth, Hampshire Constabulary also deployed Blue Coat ProxyClient™ software for WAN optimization.

"In the absence of local print and file servers, which were impractical from a cost and management perspective, police officers were forced to deal with painfully slow application performance, which limited the amount of time they could spend on patrol in their neighborhoods," said Tony Hutchings, senior network engineer for Hampshire Constabulary. "The Blue Coat solution has minimized the amount of time and effort required to access applications through the remote server and has resulted in significant productivity gains for Hampshire Constabulary."

Hampshire Constabulary has almost 7,000 employees at 85 sites around Hampshire and the Isle of Wight. With officers located far from centralized applications, including print and file share systems, and others located in areas with limited bandwidth, basic administrative tasks often consumed large amounts of time. In addition to being cost prohibitive, installing and managing print servers at each police station posed an unacceptable security risk. Any deployment would require metal cages, extra ventilation and cooling and an uninterrupted power supply.

With the Blue Coat MACH5 appliances, Hampshire Constabulary dramatically reduced the time to logon to applications, print or access files. As a result, the IT and Communications department is no longer inundated with complaints about slow application and service response times. In addition to reducing the burden on the network administration team, officers can more quickly complete their required paperwork and return to providing a visible policing presence in the neighborhoods to which they are dedicated.

As a result of the overwhelming improvement in productivity that the ProxyClient software delivered for remote officers, Hampshire Constabulary anticipates a broader roll out that will include all of the force's laptop computers. ProxyClient software is currently available with MACH5 appliances at no additional charge.

"In the current climate of local authority spending cuts, adding bandwidth to address slow application performance is not an option, even if that means officers spend more time on administrative tasks," said Steve Daheb, chief marketing officer and senior vice president at Blue Coat Systems. "The Blue Coat WAN optimization solution enables organizations to accelerate access to centralized applications and services without adding additional bandwidth capacity, so officers can quickly complete their administrative duties and return to their beats."

You can read more about how Hampshire Constabulary is enabling its workforce to be more productive in the case study at

About Blue Coat Systems
Blue Coat Systems is a leading provider of Web security and WAN optimization solutions. Blue Coat offers solutions that provide the visibility, acceleration and security required to optimize and secure the flow of information to any user, on any network, anywhere. This application intelligence enables enterprises to tightly align network investments with business requirements, speed decision making and secure business applications for long-term competitive advantage. Blue Coat also offers service provider solutions for managed security and WAN optimization, as well as carrier-grade caching solutions to save on bandwidth and enhance the end-user Web experience. For additional information, please visit

Blue Coat, ProxyClient and the Blue Coat logo are registered trademarks or trademarks of Blue Coat Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document are the property of their respective owners.

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Blue Coat Systems

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