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HP and AMD Research Shows Concerns About Security, Technology Budgets Are Main Barrier to "Gov 2.0"

Study Reveals Education Needed to Best Use New Government Tools (April 24, 2012)

PALO ALTO, CA -- (Marketwire) -- 04/24/12 -- According to a recent survey commissioned by HP (NYSE: HPQ) and AMD, security concerns are still the top barrier to the adoption of Gov 2.0 tools, with 40 percent of government IT professionals listing security as a concern.

Gov 2.0, which involves the use of technology to make government an open platform that allows for greater innovation, also is being hampered by lack of budget (20 percent) and lack of technical expertise and ability (14 percent).

The survey, conducted by Wakefield Research,(1) showed that government IT professionals think Gov 2.0 initiatives are beneficial to the public, but 79 percent believe that the public does not understand how to use Gov 2.0 tools to their advantage.

The top Gov 2.0 tools being used have shifted since HP conducted the same survey of government IT professionals in September 2010. Today, video and multimedia sharing (53 percent) and government-specific social media networks (50 percent) are the most commonly used tools, replacing general social networks and blogs.

Government industry experts will be participating in a panel discussion hosted by GovLoop on the findings of the survey and the implications for government agencies this Thursday, April 26, at 2 p.m. ET. Registration to join the discussion is available at

"The results of this survey illustrate that the Gov 2.0 movement has created new opportunities to use technology tools for the benefit of our government agencies and citizens," said Christina Morrison, public sector marketing manager, Printing and Personal Systems Group, HP. "HP is working closely with government agencies at all levels to deliver computing products that best position them to improve internal efficiencies and deliver valuable services to the public."

Other key survey findings include:

  • Although more agencies have implemented an ongoing Gov 2.0 strategy (9 percent in 2010, 17 percent in 2012), there has been an increase in agencies that do not plan to implement a strategy at all (11 percent in 2010, 28 percent in 2012).
  • Respondents cited increasing technology budgets (25 percent) as the best way to encourage Gov 2.0, replacing having management take the lead.
  • Among those who use Gov 2.0 tools, 54 percent saw the most positive impact internally with increased efficiency and internal communication, while 39 percent saw the most positive external impact on public services.
  • The area of Gov 2.0 that holds the greatest potential for public benefit is the dissemination of critical information, such as health and safety announcements (37 percent).
  • Seventy-two percent of government IT professionals surveyed think that the proliferation of tablets and mobile devices has had a positive impact on their agency.

HP and AMD consider the security and budget concerns cited in the report by government IT professionals as an educational opportunity.

"This is an opportunity to share information and help government IT professionals address any lingering questions," said Steven Kester, director, U.S. Government Affairs, AMD. "We're excited to see government agencies adopting new interactive tools like video and multimedia. Our computing products and solutions offer strong security features while helping connect citizens quickly and efficiently to the services they need and expect."

Additional information on HP's activities for government is available at or by following @ChristinaatHP on Twitter.

About HP
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP is available at

(1) Survey was conducted by Wakefield Research among 100 government IT professionals at the local, state or federal level, between Feb. 28 and March 8, 2012, using an email invitation and an online survey.

This news advisory contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations, including execution of cost reduction programs and restructuring and integration plans; any statements concerning expected development, performance or market share relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the competitive pressures faced by HP's businesses; the development and transition of new products and services (and the enhancement of existing products and services) to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its customers, suppliers and partners; the protection of HP's intellectual property assets, including intellectual property licensed from third parties; integration and other risks associated with business combination and investment transactions; the hiring and retention of key employees; expectations and assumptions relating to the execution and timing of cost reduction programs and restructuring and integration plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP's Quarterly Report on Form 10-Q for the fiscal quarter ended January 31, 2012 and HP's other filings with the Securities and Exchange Commission, including HP's Annual Report on Form 10-K for the fiscal year ended October 31, 2011. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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