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HP Helps Save Enterprises From Supplier SprawlNew Services Help Reduce Complexity and Costs of Managing Internal and External Suppliers (February 14, 2012)
PALO ALTO, CA -- (Marketwire) -- 02/14/12 -- HP (NYSE: HPQ) today introduced new services that enable enterprises to integrate, manage and govern complex multivendor environments, resulting in reduced risk and costs.
According to Forrester Research, "business groups are adopting cloud 2.5 times faster than IT groups. Procurement of cloud services from external suppliers by business groups separate from services developed by IT is creating 'supplier sprawl.'"(1)
"Managing and measuring complex IT sourcing environments in terms meaningful to the business has become a pressing need for the CIO, particularly with the recent and rapid adoption of cloud computing," said Will Cappelli, research vice president, Gartner. "An end-to-end management solution to govern and measure multisourced IT environments will be critical to gaining timely service performance and financial information in order to optimize the IT supply chain and avoid the costs of supplier sprawl."
The new HP Service Integration and Management offering gives enterprises a single view into multisourced services, including cloud services, whether provisioned internally by IT or externally by non-IT business groups. The offering provides organizations with transformational consulting services, including a roadmap that identifies required processes for improving management and performance of multiple supplier environments.
By providing a standard IT architecture and integration model for all services, HP Service Integration and Management helps clients create an agile and easily governed IT environment. Additional benefits include:
- Improved service performance by tracking performance status against operating budgets and business goals. HP Service Integration and Management helps clients improve availability and management of services by proactively monitoring service health with real-time visibility into the performance of all services.
- Decreased service disruption and related business risks by rapidly identifying those suppliers responsible for critical service interruptions.
- Reduced IT maintenance costs through integration and centralization of multiple supplier services management.
"The lack of visibility into services delivered by multiple suppliers, including those from cloud providers, leads to inconsistent service levels across the organization and increases IT management risk and costs," said Hans Peter-Klaey, senior vice president, Software, HP. "Our new offering gives organizations the processes and tools needed for improved insight and better governance of all suppliers, while reducing complexity and cost."
Visibility into multivendor environments
HP Service Integration and Management helps organizations develop the right supplier integration and management roadmap to achieve business goals by providing an overall topology of IT services as well as indicating how each service maps to different business objectives. With real-time visibility into business service performance, as well as the performance of relevant suppliers, clients also can proactively monitor their service delivery.
In combination with the HP IT Performance Suite of software, HP Service Integration and Management helps clients establish an enterprise-wide governance and business service operating model that improves IT performance, simplifies management and meets compliance requirements. At the center of the offering is the HP Capability Framework, a reference model used to streamline and reduce the complexity of global multivendor IT environments and the cost of supplier sprawl.
The HP Service Integration and Management Roadmap Service helps clients simplify management of multiple suppliers to reduce risks and costs associated with compliance regulations. The roadmap, developed by HP consultants, includes information about all of a client's suppliers, including internal IT groups and external service providers. Once implemented, all suppliers are standardized on the same operating model so they can be held accountable for service level agreements.
Enhanced visibility into multivendor environments with HP Service Integration and Management helps businesses and governments in their pursuit of an Instant-On Enterprise. In a world of continuous connectivity, the Instant-On Enterprise embeds technology in everything it does to serve customers, employees, partners and citizens with whatever they need, instantly.
HP's premier client event, HP Discover, takes place June 4-7 in Las Vegas.
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP is available at http://www.hp.com.
(1) Forrester Research, Inc., "Ignoring Cloud Risks: A Growing Gap Between I&O and the Business," March 24, 2011.
This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations, including execution of restructuring and integration plans; any statements concerning expected development, performance or market share relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the competitive pressures faced by HP's businesses; the development and transition of new products and services (and the enhancement of existing products and services) to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its customers, suppliers and partners; the protection of HP's intellectual property assets, including intellectual property licensed from third parties; integration and other risks associated with business combination and investment transactions; the hiring and retention of key employees; expectations and assumptions relating to the execution and timing of restructuring and integration plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP's Annual Report on Form 10-K for the fiscal year ended October 31, 2011 and HP's other filings with the Securities and Exchange Commission. HP assumes no obligation and does not intend to update these forward-looking statements.
© 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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