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Frost & Sullivan Recognizes Siemens Enterprise Communications' Accomplishments in Improving Patient Care With UC Technologies

As Well as a Broad Portfolio That Integrates Communication Technologies With Commonly Used Applications, Siemens Also Fosters an Open Environment for Application Development (February 20, 2012)

MOUNTAIN VIEW, CA -- (Marketwire) -- 02/20/12 -- Based on its recent analysis of the unified communications (UC) technologies healthcare market, Frost & Sullivan recognizes Siemens Enterprise Communications with the 2011 Global Frost & Sullivan Award for Product Line Strategy. Siemens Enterprise Communications offers healthcare organizations an unmatched set of communications solutions. This includes one of the strongest and most comprehensive UC and collaboration (UC&C) portfolios, a strong suite of implementation and management services, and a broad range of communications solutions tailored specifically to the healthcare industry.

Siemens Enterprise Communications has leveraged its experience as an early innovator in UC to offer the OpenScape UC Suite, which is considered one of the most open and mature solutions in the market. The OpenScape Fusion Developer Program provides an open services-oriented architecture and different software development kits to enable healthcare partners to create and develop vertical-specific applications that add value to healthcare workflows.

"The OpenScape UC Suite offers a wide variety of features and capabilities such as voice over IP; instant messaging; unified messaging; mobile UC; and audio, Web and desktop video conferencing," said Frost & Sullivan Senior Industry Analyst and ICT Team Leader Alaa Saayed. "The vendor's significant strides in cloud communications and data center architectures, virtualization, social media integration, and application enablement further enhance the company's overall positioning as an end-to-end provider of advanced communications technologies."

Siemens Enterprise Communications also provides a broad range of professional and managed services through its OpenScale Services portfolio. While OpenScale professional services support sales and deployments with custom system integration and professional services, OpenScale managed services offer various degrees and levels of system and network maintenance, proactive support, and active monitoring through several service packages.

The company's Enterasys brand delivers a full suite of data networking products that offers top-rated, integrated wired and wireless networking solutions from the edge to the data center. The advanced wireless solutions establish a sound foundation for mobile communications deployments for healthcare workers and patients alike.

"In developing a series of solutions specifically tailored to the healthcare industry, the company leverages a unique depth of vertical expertise through significant allocation of R&D resources," said Saayed. "It also makes the most of its partnerships with Siemens AG divisions such as Siemens Healthcare and Siemens Building Technologies."

The company's healthcare-specific solutions include the OpenScape Health Station, an integrated point-of-care terminal solution that streamlines clinical access and offers maximum information and satisfaction levels to patients; and the OpenScape Alarm Response (OScAR), which reliably and automatically distributes alerts and alarms.

Another solution is the OpenScape Xpert for HealthCare, a real-time dispatch and call handling solution for emergency response units that can integrate and manage inbound and multiline outbound patient transport. This product can also connect multiple radio and telephone calls on a single device or hardware-independent soft client.

With dedicated resources in R&D, marketing, consulting, design, sales, and services, along with a strong channel of knowledgeable partners, the company aggressively competes in acute care markets and other healthcare provider organizations. It is well poised to make the most of the demand from hospitals that seek a UC&C vendor that has already assisted multiple acute care institutions through its migration to advanced communication solutions.

When Siemens Enterprise Communications works with a customer to deploy UC solutions for healthcare, it aims to enhance patient care and lower costs for the hospital through four key objectives: increased patient satisfaction, improved patient safety, better utilization of healthcare dollars, and a higher revenue generation opportunity for the customer.

"Siemens strives to deliver greater value to its healthcare customers through a unique pricing approach that seeks to balance the mission-critical nature of the communications infrastructure in hospitals with the budget constraints of not-for-profit organizations," said Alaa Saayed. "Overall, it focuses on delivering a compelling price and value proposition that helps customers gain the benefits of advanced communications at reasonable costs."

Each year, Frost & Sullivan presents this award to the company that demonstrates the most insight into the needs and product demands of its customers. The recipient company optimizes its product line by leveraging products with the various price, performance and feature points required by one or more market segments.

Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.

About Siemens Enterprise Communications

Siemens Enterprise Communications is a premier provider of end-to-end enterprise communications, including voice, video, mobile, collaboration, social, network infrastructure and security solutions that use open, standards-based unified communications and business applications for a seamless collaboration experience. This award-winning "Open Communications" approach enables organizations to improve productivity and reduce costs through easy-to-deploy solutions that work within existing IT environments, delivering operational efficiencies. It is the foundation for the company's OpenPath® commitment that enables customers to mitigate risk and cost-effectively adopt unified communications. Jointly owned by The Gores Group and Siemens AG, Siemens Enterprise Communications includes Cycos and Enterasys Networks. For more information about Siemens Enterprise Communications or Enterasys please visit or

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages 50 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 40 offices on six continents. To join our Growth Partnership, please visit


Mireya Espinoza
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