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Fifth Annual ServiceSource EMEA SUMMIT2011 Attracts Top Business Leaders Focused on Service Revenue Management

ServiceSource SUMMIT Is the Only Global Event That Gathers Top Service Industry Leaders to Discuss Service Revenue Management and Performance (October 18, 2011)

HAMPSHIRE, UNITED KINGDOM -- (Marketwire) -- 10/18/11 -- ServiceSource® (NASDAQ: SREV), the global leader in service revenue management, today announced it is hosting its annual EMEA SUMMIT in Hampshire, England on October 19-20, 2011. The two-day, invitation-only summit aims to bring together leading executives in the EMEA region to discuss how new technologies and solutions can improve revenue management in the services sector.

ServiceSource EMEA SUMMIT2011 will feature general and panel sessions led by international service leaders, industry experts and the EMEA ServiceSource management team. Leading companies, including VMware, NetApp, Microsoft and Juniper Networks will discuss using new technologies and comparative analytics to increase revenue and customer loyalty in their respective ecosystems. Mike Smerklo, chief executive officer, ServiceSource and J.B. Wood, president & chief executive officer of the Technology Services Industry Association, will be the keynote speakers at EMEA SUMMIT2011. Mr. Smerklo will share his insights on the profound impact that recurring service revenue is having on virtually every industry worldwide, and he will give examples of how ServiceSource customers are capitalizing on this often overlooked asset to fund and fuel their business growth. Mr. Wood will discuss industry dynamics and future states of the service revenue industry, where revenue growth will come from and how technology vendors will need to adapt by driving adoption, increasing customer consumption of value and taking a customer life cycle management approach.

ServiceSource EMEA SUMMIT2011 - The industry's premier, invitation-only event for Service Revenue Management.

Keynote: Mike Smerklo (CEO, ServiceSource) - Recurring Revenue is Funding and Fueling Tech-Enabled Businesses;

J.B. Wood (President & CEO, Technology Services Industry Association) - Consumption Economics: The New Rules of Tech

Mike Smerklo, chief executive officer - ServiceSource
J.B. Wood, president & chief executive officer - Technology Services Industry Association
Alain Pouget, vice president, EMEA customer service - Juniper Networks
Huw Owen, vice president, channel sales - Good Technology
Nick Thurlow, vice president, EMEA partners and pathways - NetApp
David Woodward, director, EMEA support renewals - VMware
Rossano Ziveri, worldwide senior director, dynamics, existing customers - Microsoft
Fons de Koo, director, services sales, EMEA - Avaya

Wednesday, October 19 and Thursday, October 20, 2011

Hampshire, England

About ServiceSource SUMMIT events
As the leader in Service Revenue Management solutions, ServiceSource is afforded access to service leaders from the best names in technology such as Adobe, Alcatel-Lucent, GE Healthcare, Affymetrix, Verizon and Blue Coat who are interested in engaging with each other and leading industry analysts. We bring together constituents from both ends of the spectrum to discuss opportunities for service revenue growth within the technology sector.

Our Executive Summits are hosted annually in North America, Europe and Asia with top executives representing the best brand names in the industry attending. By invitation only, this exclusive event is limited to ServiceSource customers and select guests.

About ServiceSource
ServiceSource is the global leader in service revenue management, partnering with technology-based companies to optimize maintenance, support and subscription revenue streams, while also improving customer relationships and loyalty. ServiceSource helps customers increase service revenue contract renewal rates, on average, by over 15 percentage points and, in some cases, up to 44 percentage points. ServiceSource delivers these results via a cloud-based solution, combining its Service Revenue Performance Suite™ of applications with dedicated service sales teams, leveraging a proprietary Service Revenue Intelligence Platform™ of transaction data, benchmarks and best practices. ServiceSource offers its service revenue management solution on a unique pay-for-performance business model that enables a success-driven, shared-risk partnership. The Company is headquartered in San Francisco, and manages service revenue performance for customers across the globe in more than 35 languages.

ServiceSource and any ServiceSource product or service names or logos above are trademarks of ServiceSource International, Inc. All other trademarks used herein belong to their respective owners.

For more information on ServiceSource, visit To connect with ServiceSource, visit us on Twitter, Facebook, LinkedIn and YouTube.

Media Contacts:
Will Stickney
Horn Group for ServiceSource
(415) 905-4025

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Related Keywords: Support, analytics, maintenance, subscription, service revenue, renewals, recurring revenue, cloud , Sales, Applications, Sales & Marketing, Management, Sales, CEO/CFO, Sales, England, Marketwire, Inc., , Business, england, Other,


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