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Echopass Corporation Announces Sourcebits as New EchoPlace PartnerMobile Application Developer Joins EchoPlace Partner Network (March 26, 2012)
ORLANDO, FL -- (Marketwire) -- 03/26/12 -- ENTERPRISE CONNECT -- Echopass Corporation today announced from Enterprise Connect, the addition of Sourcebits as a new partner within the EchoPlace Partner Network. The EchoPlace Partner Network provides enterprise clients the choice in how best to optimize their customer service through innovation from leading suppliers connected to the open Echopass cloud platform. Echopass and its EchoPlace partners work together to deliver solutions that improve the customer experience and loyalty, enhance operational efficiency and accelerate time to value while leveraging the enterprise's existing assets.
Enterprise Connect is being held March 26-29, 2012 at the Gaylord Palms Convention Center in Orlando, Florida. Echopass is an Enterprise Connect sponsor and exhibiting in booth number 643.
Sourcebits Joins EchoPlace to Offer Mobile Technology Solutions
"We are very pleased to welcome Sourcebits to the EchoPlace Partner Network," said Echopass CEO and Chairman Vincent Deschamps. "EchoPlace is a simple and proven medium for companies to collaborate and integrate disparate technologies into a seamless solution for enterprises that improves the customer experience and creates brand differentiation. Sourcebits is widely known for its mobile application development expertise, and will help support the expanding needs of our extensive enterprise client base for mobility solutions. We are excited to have them join EchoPlace, along with our other world class partners."
EchoPlace is a powerful program for addressing the complexity of today's demanding customer service environment because of the strength and expertise of Echopass and the capabilities of market leading EchoPlace partner companies. There is significant and on-going investment in the combined talent, research and development and market reach of the EchoPlace partners. Clients can now be assured through EchoPlace that they have access to the available leading edge innovation they may need to drive competitive advantage with a solution set unmatched by any single source provider in today's contact center market.
Leading Design Expertise in Mobile Development
Sourcebits is a global leader in mobile strategy, design, and development for clients like GE, Intel, MIT, P&G, Hershey's, Coca-Cola, and ESRI, as well as up-and-coming companies such as Peel and Sling Media. Backed by Sequoia Capital and IDG, their global team of 350 has executed over 500 successful mobile projects on platforms including, iOS, Android, Blackberry, Symbian, and Windows Phone 7. Sourcebits' design team is led by an Apple Design Award winner who manages a talented global design team, and 20 Sourcebits apps have reached the top 10 in Apple's App Store. They are backed by Sequoia Capital, and IDG.
"Sourcebits is focused on creating design-driven, innovative, and high value applications for enterprises in the mobile environment. We are very pleased to be joining the cloud-based contact center market leader in bringing game-changing applications to Echopass' clients and their customers," said Rohit Singal, CEO of Sourcebits. "The opportunity to dramatically enhance the mobile customer experience in the critical customer touch point of the contact center can bring significant usability and productivity improvements for both end user customers as well as contact center agents and managers," said Singal.
ABOUT ECHOPASS CORPORATION
Echopass is the #1 Software as a Service (SaaS) provider of cloud-based contact center solutions to large Enterprises. Since 2000, Echopass customized solutions have served Enterprises with up to 20,000 agents across multiple sites and complex application and infrastructure environments, while satisfying the most stringent industry compliance and security requirements. Echopass solutions are fully integrated, flexible and scalable, and require no capital investment or ongoing maintenance. Privately-held Echopass, backed by venture capital firms Canaan Partners and New Enterprise Associates, is a recipient of numerous industry awards for innovation and customer service, including the Red Herring Top 100 Companies Award and multiple Best Practices awards from Frost & Sullivan including the North American Market Share Leadership Awards in both Hosted ACD and Hosted Agent Performance Optimization for 2011. The company is headquartered in Pleasanton, CA. For additional information, please visit www.echopass.com or call 1-888-622-5345.
Echopass and Echopass products are registered trademarks of Echopass Corporation. All other trademarks and service marks are the property of their respective owners.
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