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Derdack launches Enterprise Alert® 2012 for immediate response to business-critical IT incidents

(May 17, 2012)
DMN Newswire--2012-5-17--
  • Enterprise Alert combines IT notifications and remote IT management for an immediate, mobile response to critical incidents
  • Smartphone apps for iPhone, Windows Phone and Blackberry enable remote control of IT and enterprise systems

  • Enterprise Alert provides notification and mobility capabilities to Microsoft System Center 2012

Derdack ( today announced that it has launched the latest version ofEnterprise Alert®, which enables enterprises to significantly improve response times to critical IT incidents. Enterprise Alert 2012 combines advanced notification features and the ability to rapidly respond to critical IT incidents by enabling remote control of enterprise systems directly from a smartphone. Early adopter feedback on Enterprise Alert 2012, its intelligent alert notification and remote IT management capabilities has been overwhelming and confirms that it meets a genuine need and will deliver significant benefits to the enterprise market.

Enterprise Alert 2012 sets new standards for smart and reliable alert notification workflows and introduces powerful new concepts for managing IT alerts in the enterprise environment, in particular by harnessing the power of smartphones. This enables the fastest possible response time to critical IT incidents without requiring access to an IT management console, thus mitigating the potential impact of an IT problem.

Derdack, is a member of the Microsoft System Center Alliance, and Enterprise Alert 2012 offers deep compatibility with the recently released System Center 2012. Enterprise Alert 2012 offers a two-way ?smart connectors' for System Center, which provide plug-and-play capabilities. It complements System Center 2012 with advanced notification capabilities including delivery tracking, mobile acknowledgements and escalations for the Operations Manager and Service Manager components of System Center. The Orchestrator component of System Center 2012 is mobilised by enabling the execution of runbooks from smartphones. Enterprise Alert thus represents a comprehensive framework for mobilising System Center 2012.

Sergio Klarreich, Director of Business Development, Microsoft System Center Alliance: "System Center 2012 provides a management foundation for on-premises, private cloud, and public cloud IT infrastructure and enables IT to manage across systems and platforms. Derdack's Enterprise Alert adds real-time notifications and remote management with smartphone apps, helping customers quickly respond to issues."

An updated, highly intuitive user interface vastly increases user productivity and shortens the go-live cycle. Enterprise Alert 2012 has been designed to meet the high performance, throughput and security needs of all enterprises and can be integrated into the existing IT infrastructure with ease. Seamless integration with a variety of IT monitoring, help desk and other enterprise systems and a completely revised user experience reinforce Enterprise Alert's position as the notification and rapid response product of choice for the enterprise market.

Matthes Derdack, CEO of Derdack concluded, "Enterprise Alert 2012 has been designed from the outset to meet the demanding needs of enterprises for operational excellence, especially in IT. The latest version of the software is a major improvement over conventional notification systems and sets new standards in the way it helps customers to ensure business continuity. Enterprise Alert 2012 uniquely combines fast and reliable notifications and the ability to immediately respond from your smartphone by remotely accessing your IT systems. It plays an important part in truly mobilising the enterprise IT workforce. We have also built on our long relationship with Microsoft, adding a unique notification and mobility framework to System Center 2012, and the fully revised user interface again sets new standards of usability for enterprise notification software."

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Related Keywords:Derdack, Enterprise Alert 2012, immediate response, IT management


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