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CrewStar Client Satisfaction Soars

Production crew resourcing and payroll service scores high in satisfaction survey (October 05, 2004)

CrewStar, Inc., the industry's premiere one-stop production crew resourcing and payroll service, has announced outstanding results from its 2004 client satisfaction survey. Building upon it's 10 year history of unparalleled, personalized service, the 2004 results mirror previous years' high marks across the board on topics from CrewStar's understanding of client needs to feedback on the quality and dependability of payroll and crew booking services.

With a 5.0 top of scale rating indicating "Strongly Agree", CrewStar earned a perfect 5.0 score on how well it understands clients' needs, and a 4.83 (Strongly Agree) on the accuracy and dependability of it's payroll service and helpfulness of staff. Clients also scored Strongly Agree (4.78) when asked if CrewStar meets and often exceeds their expectations, and 4.78 (Strongly Agree) again when asked if CrewStar provides "great service".


Client comments were overwhelmingly positive in support of the ratings. "We have valued the relationship with CrewStar." "CrewStar staff is patient and work with us." "Scheduling temps is a smooth process." "Reliable, accurate service." "Very pleased with service and crew." You and the team have been doing a great job for me." "Great working with you!"

CrewStar President, Lily Maiella remarked, "I want to thank our loyal clients for their feedback, continued support of and trust in our services. We work hard every day to make sure there are no surprises in how well we're doing in meeting and exceeding client expectations. It's always gratifying to see that our annual survey results match up with what clients tell us from day to day or project to project."

CrewStar clients range from media groups within Fortune 500 companies to commercial video production, event companies, broadcasters, and other producers within the electronic media industry. Services include crew and talent payroll administration and an international video and film crew booking (CrewStar SHOOTS) that guarantees clients the best crew around the world. Client accounts range in size and scope from crew booking services on an as needed basis, to complete employer of record payroll services for short or long term freelance teams. Clients may also acquire signatory talent paymaster services under the non-broadcast agreement via CrewStar Talent, Inc. (www.crewstartalent.com)


About CrewStar
Since 1994, CrewStar, Inc. has provided production crew and talent payroll and international crew booking services to clients in corporate media departments, broadcasting, commercial production companies, and event companies across the US and abroad. For more information, visit
www.crewstar.com, or call (508) 481-2212. Toll Free: 1-888-SHOOTS1

 


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Related Keywords:CrewStar, resourcing, Lily Maiella, CrewStar SHOOTS,

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