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Compuware Announces Changepoint 2010(June 24, 2010)
DETROIT, June 24, 2010 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR) today announced Compuware Changepoint 2010, a major release of its powerful project portfolio management (PPM) and professional services automation solution. Tailored to meet the needs of today's dynamic and mobile technology workforce, Changepoint 2010 offers new support for mobile devices such as the Blackberry and iPhone while also providing enhanced support for team collaboration, executive decision making and other customer-sponsored usability enhancements. Compuware unveiled Changepoint 2010 at Gartner PPM & IT Governance Summit 2010 in London, U.K.
"Project portfolio management solutions and discipline are valuable in many domains, including product development and professional services, not just engineering or IT," said Matt Light, Vice President of Research with Gartner Inc. "As the user audience for PPM solutions keeps expanding, vendors are challenged to provide user friendly and intuitive tools in a variety of usage scenarios. I'm encouraged to see some leading vendors emphasize continued focus on PPM usability in recent releases that simplify interfaces and enhance the end-user experience."
Changepoint 2010 represents significant enhancements to Compuware's market-leading PPM solution. These enhancements enable customers to close the "consumption gap"--defined as the difference between product functionality offered and the features actually used by customers. Filling this gap is critical in order for customers to achieve business value and maximize return on investment.
New in Changepoint 2010
Mobile device support. With estimates of the global mobile workforce surpassing 1 billion people this year alone, technology workers continually need more mobile, dynamic and virtualized functionality. Changepoint 2010 now enables remote workers--such as professional services or product management professionals--to connect to Changepoint via their Blackberry or iPhone. This enables key remote functionality such as time entry, the ability to access and update assigned tasks and participate in workflow-driven approval cycles.
Service desk and request management. A key Changepoint differentiator, request management enables users to streamline the ideation and requirements management process and speed resolution of customer support issues. The 2010 release now offers an embedded screen capture utility to enable better analysis and faster resolution of support issues. It also delivers enhanced support for templates associated with specific request-based business objectives.
Enhanced team collaboration. Changepoint's team folders facilitate collaboration between distributed, cross-functional technology teams including customers, sub-contractors and industry partners. In the 2010 release, Changepoint makes team participation more dynamic by making team folders more universally accessible to all Changepoint users, including third-party users via client portals. Improved search functionality also allows users to conduct quick or advanced search on a folder's contents and attachments. Collaboration moves from the general to the specific with the ability to leverage Changepoint team folders tied to a specific project, application or client. And, there is a new ability to directly launch URLs from within a team folder, which enables users to easily access external applications or collaboration sites.
Improved executive decision making. Changepoint's scenario comparison functionality helps companies drive investment decisions across their portfolios. It also provides visibility into resource demand as a critical input to decision making. Changepoint 2010 improves this interactive experience through the integration of Microsoft's Silverlight technology. Now users can view resource demand as a critical input to decision making, and visually graph scenarios related to strategic roadmaps and development sprints, while also saving commonly used scenarios, views and filters for future use.
Usability enhancements closing the "consumption gap." Usability improvements boost customer satisfaction levels, allow users to derive greater benefit from the application's functionality, and, in turn, deliver better value and return on investment. With this latest release, Changepoint furthers its commitment to enhancing the usability through a more intuitive interface design, improved scalability and performance, enhanced data integrity and the ability to add user-specific inline help pertaining to a business and process.
"This is an incredibly streamlined release. We've been in beta with Changepoint 2010 for nearly a month and are very impressed with the release's performance and the new feature-adds and usability enhancements," said Keith Roberts, Senior Enterprise Systems Analyst, QAD, a global provider of enterprise software and services. "The road warriors within our 400-person professional services organization are eagerly anticipating Changepoint's new mobility capabilities, which will significantly boost their efficiency, allowing staff to do time entry, route expenses for approval and update tasks from their Blackberry while on the road and on customer site. We also see huge potential in this release's expanded request management capabilities. New template support makes requests that much easier to use, and we're already seeing countless ways for QAD to tap into the power of requests to streamline business processes around the company."
"Compuware Changepoint continues to improve the user experience--providing today's distributed, mobile technology workforce with greater value while also serving growing project management demands and more sophisticated professional service functions," said Lori Ellsworth, Vice President, Compuware Changepoint. "The timing for this release comes just after our having been recognized as a Leader in Gartner's PPM Magic Quadrant*. We believe this further acknowledges Changepoint's compelling solution value."
*Gartner, Inc. Magic Quadrant for IT Project and Portfolio Management, Daniel B. Stang, June 7, 2010
Gartner Magic Quadrant
The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner.
Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Compuware Changepoint allows technology companies to maximize professional services profitability while maintaining a focus on effective product decisions and delivery. Changepoint's integrated solution marries PSA with PPM to provide total operational visibility allowing product-centric technology companies to drive services growth with strong margins, deliver a competitive product and services mix for high ROI, and maintain top-line revenues and bottom-line profitability.
Founded in 1973, Compuware provides software, experts and best practices to ensure applications work well and deliver business value. Compuware solutions optimize application performance across the Enterprise and the Internet for leading organizations around the world, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
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CONTACT: Compuware Corporation
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