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CallCopy Names NACR as 2011 Partner of the Year

(January 25, 2012)

COLUMBUS, OH -- (Marketwire) -- 01/25/12 -- CallCopy, a leading provider of innovative contact center solutions, today announced that NACR has been named as its "2011 Partner of the Year." This annual award recognizes the channel partner that best demonstrates outstanding sales performance and a commitment to service excellence. The award will be presented to NACR at its National Sales Conference in Las Vegas, NV.

"NACR embodies the values that define a successful partnership, and CallCopy is honored to present them with the 2011 Partner of the Year award," said Jeff Canter, president and CEO of CallCopy. "In NACR, CallCopy has a system integrator partner that is as dedicated to delivering value and superior solutions as we are. This was especially true in 2011, a year which saw our organizations work together to develop quality, tailored solutions that set us apart from other solutions in the market. We value the dedication of the entire NACR team, and their efforts to strengthen their partnership with CallCopy."

As a strategic business partner since 2008, NACR has played a key role in CallCopy's continued organizational growth and success. In 2011, the two companies teamed to add several significant new customers based on Avaya call recording solutions. The largest of these was a seven-figure deal with one of the largest retail mortgage lenders in the United States.

"We are honored to receive CallCopy's 2011 Partner of the Year award," said Tom Roles, CEO of NACR. "CallCopy has been a great partner to work with, sharing our dedication to making it easy for our customers to have access to the latest technology. Winning this award is a great way to cap the successful year that we've had together."

CallCopy is a Platinum Sponsor of NACR's upcoming National Sales Conference, which will be held in Las Vegas, NV on February 14th and 15th.

About CallCopy
CallCopy, a leading provider of innovative contact center solutions, is dedicated to ensuring the highest standards of satisfaction. The award-winning, enterprise-proven cc: Discover suite delivers advanced call recording, screen capture, quality management, speech analytics, desktop analytics, performance management, customer satisfaction survey and workforce management capabilities to organizations of all sizes and industries. For more information, visit

About NACR
With offices nationwide, industry award-winning NACR (Eagan, MN) is a certified Avaya Platinum Channel Partner, eight-time Avaya Business Partner of the Year, and the leading independent integrator of best-in-class communications, collaboration, and customer interaction solutions for businesses. Its highly trained and experienced team, with more than 600 industry-recognized certifications, delivers proven, scalable, cost-effective solutions tailored to a customer's end-to-end needs, from sales through ongoing support. Using sophisticated processes, advanced tools, and two high-tech Network Operations Centers (NOCs), NACR provides comprehensive monitoring and managed services for multivendor infrastructures. And to help customers keep pace with changing technology and business needs, the NACR Center of Excellence for Learning and Development provides training and educational opportunities. For more information, visit

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CallCopy Contact:
Keith Kress
Email: Email Contact
Phone: 614.340.5032

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Related Keywords: call recording, CallCopy, NACR, contact center, speech analytics, Avaya call recording, WFM, USA, Marketwire, , Business, Other,

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