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CallCopy Named One of the Fastest-Growing Companies for Third Consecutive Year, Driven by Demand for Its Contact Center Solutions(October 19, 2011)
COLUMBUS, OH -- (Marketwire) -- 10/19/11 -- CallCopy, a leading provider of call recording and contact center solutions, today announced that it has been honored as one of the fastest-growing privately-held companies by Columbus Business First. Fast 50 Award honorees were announced on October 12, 2011. This is the third consecutive year that CallCopy has received the award.
CallCopy helps organizations improve their overall customer satisfaction and reduce operational expenses through the implementation of its award winning cc: Discover workforce optimization suite. The company's unique combination of innovative products and dedication to its customers has separated CallCopy from its competitors, and has resulted in dramatic and consistent organizational growth and success.
The latest addition to its product suite, the cc: Clarity workforce management (WFM) solution, is an example of CallCopy's responsiveness to the needs of its customers. "We heard over and over that people wanted the benefits of WFM, but that the solutions available to them were overly complex and costly," said Aaron Cash, director of product management at CallCopy. "So, we built a sophisticated, yet easy-to-use WFM solution that delivers great value to our customers."
"It is a great honor to be named to this exclusive list for the third straight year," said Mark Studer, chief financial officer at CallCopy. "Our ability to maintain strong growth is a great testament to the dedication of our employees, and their ongoing commitment to exceeding customer expectations and bringing new and innovative solutions to the market."
Business First's Fast 50 Award is an annual program which recognizes companies in Central Ohio for their growth and financial performance throughout the previous three years. CallCopy was also recently ranked number 412 on the Inc. 500 list -- Inc. magazine's exclusive ranking of the nation's fastest-growing private companies. This marked the second consecutive year that CallCopy was named to the Inc. 500/5000 list, each year being the highest ranking of any contact center software provider.
CallCopy, a leading provider of innovative contact center solutions, is dedicated to ensuring the highest standards of satisfaction. The award-winning, enterprise-proven cc: Discover suite delivers advanced call recording, screen capture, quality management, speech analytics, performance management, customer satisfaction survey and workforce management capabilities to organizations of all sizes and industries.
For more information, visit www.callcopy.com.
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