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Brokerages and Payment Processors Worldwide Rely on Information Builders for Customer-Facing AnalyticsInformation Builders Commands Payment Processing and Brokerage Industries in Customer-Facing Spend and Transaction Analysis (February 29, 2012)
NEW YORK, NY -- (Marketwire) -- 02/29/12 -- Information Builders, an independent leader in business intelligence (BI) and integration solutions, today announced that payment processors and brokerages are standardizing on its online BI solutions to grow revenue and boost customer loyalty.
"According to the U.S. Federal Reserve, more than three-quarters of the 109 billion non-cash transactions in the U.S., totaling $72 trillion, are conducted using electronic payment processing," said Jon M. Deutsch, vice president and global managing principal for Banking, Capital Markets, and Insurance at Information Builders. "Likewise, retiring baby boomers are driving long-term growth in securities brokerage and financial advisory. Highly competitive, these industries have discovered dramatic advantages in sales, retention, and satisfaction, through an intuitive and customizable BI cockpit, allowing their clients to analyze spending trends and benchmark financial performance themselves, without the need for assistance. Information Builders' payment processing and brokerage customers have embraced business intelligence as a principal means to improve their clients' experience and establish a distinct differentiation in their marketplace."
Information Builders counts the largest payment processors and brokerages in the world as customers. Here are just a few:
- Elavon is a leading global provider of payment services, including credit and debit card transactions in the U.S., Europe, Puerto Rico, Mexico, Brazil, and Canada. It offers point-of-sale (POS) authorization and reporting and processes approximately six million transactions daily. Elavon chose to standardize on WebFOCUS, Information Builders' BI platform, because it minimizes custom coding, reduces development time and provides customers with multiple options for reporting and BI. WebFOCUS also offered the scalability needed to handle high volumes of large reports, run by a broad base of users.
- Securities America, one of the largest independent broker/dealers in the U.S., is developing a customizable dashboard solution to centralize client, branch, and advisor information in an easy-to-read and dynamically updated format. Consolidating data from various sources, this solution will illuminate a wide range of contact, account, and profitability information, empowering advisors with the ability to identify trends, spot new opportunities, streamline their office workflow and provide superior customer service. The addition of WebFOCUS solidifies Securities America's position as a technology leader in the highly competitive Independent Broker/Dealer (IBD) landscape.
- Moneris, a leading technology merchant-processing company in North America, relies on WebFOCUS for its Merchant Direct solution. With 3 billion credit and debit card transactions a year, Moneris deploys Merchant Direct, an application that allows customers to view their debit, Visa, and MasterCard transaction data online.
About Information Builders
Information Builders provides software and services that bring smarter decision-making and streamlined processes to leading organizations in financial services, government, insurance and education worldwide. The company's software is installed in tens of thousands of locations, servicing millions of users. Its WebFOCUS business intelligence (BI) platform delivers massively scalable information applications, analytics, and customer-facing portals to the new generation of information users to deliver game-changing business results. Its iWay Software integration platform allows enterprises to leverage all of their information resources to streamline internal and business-to-business processes while escalating the overall accessibility and integrity of information regardless of environmental complexity. Headquartered in New York City with 60 offices worldwide, the company employs 1,350 people and has established significant industry partnerships. Visit Information Builders at informationbuilders.com. For ongoing news, go to informationbuilders.com/new or follow Information Builders at @infobldrs.
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