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BluePhone Poll: Computer Users Spend Majority of Time Playing, Not Working

Survey From BluePhone, a Leading Online Tech Support Company Underscores Entertainment Is King in Home Computing (September 09, 2009)

SAMMAMISH, WA -- (Marketwire) -- 09/09/09 -- According to a poll released today by BluePhone, an online computer and tech support company, more than twice as many people use computers to surf the Internet and play games than they do for work (Bosses, rest assured the poll refers to home, not office computing).

Sixty-four percent of respondents said they spend the majority of their time on the computer for entertainment, compared to only 25 percent who cited work and 11 percent who use it primarily to help their kids with homework.

The survey also queried consumers on their most frustrating computer problems. Regardless of one's technological aptitude, the poll found that for 45% of respondents, the "great equalizer" among computer users is the collective desire for machines to run faster and smoother (BluePhone offers a number of easy tips to help keep computers running at optimal performance).

Closely following frustration due to sluggishness is angst over viruses and spyware, with 37 percent of respondents citing it their most vexing issue. Significantly less frustrating are issues related to home networking, applications (e.g., Excel or PowerPoint), and configuring new hardware.


Regardless how consumers spend their computer time or what problems plague their machines, BluePhone Personal Tech Experts are extensively trained, certified technicians available 24/7 to resolve nearly any software issue, offer expert advice, answer "how to" questions, and troubleshoot and fix hardware. To see first-hand, register for the BluePhone two-week free trial and enjoy full, unlimited access to BluePhone Personal Tech Experts.

About BluePhone

BluePhone is a leading online computer support company committed to helping members get the most out of their PC, Mac®, software applications and connected devices. Using remote-desktop technology to diagnose, repair, and optimize your computer, BluePhone Personal Tech Experts are certified solution engineers who fix problems that plague computer users daily -- security, configuration, desktop performance -- and things like how to organize digital photos or making devices like MP3 players deliver maximum enjoyment. Members can also access At-Home Help Desk assistance 24 hours a day, 365 days a year by phone, email, chat, or remote computer access. BluePhone membership includes unlimited assistance starting at just $199.95 per year or $19.95 per month with plans supporting up to 3 PCs or Macs. One-time service calls start at just $39.95. BluePhone offers a 14 day money back guarantee for memberships from when you sign up. The company's success is measured by the quality of service and satisfaction provided to each member, earning BluePhone a 95% customer satisfaction rating. Visit www.bluephone.com or call 877-442-BLUE (877-442-2583) for more info.

Mac is a registered trademark of Apple, Inc. BluePhone is not associated with Apple, Inc.

Contact:
Seth Geisler
Martin Levy Public Relations
858.610.9860
Email Contact


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