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Better, Faster, and More Powerful: New Version of Epicor Next-Generation ERP Underscores Commitment to Continuous Improvement

New Functionality and Enhancements Improves Ease of Use, Boosts Overall Performance and Streamlines Deployment (May 09, 2012)

LAS VEGAS, NV -- (Marketwire) -- 05/09/12 -- INSIGHTS 2012 -- Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today introduced the newest version of its next-generation Epicor enterprise resource planning (ERP) solution, containing more than 300 new features and enhancements designed to further improve reliability, performance and ease of use. The new release, available today in more than 60 countries, delivers functional improvements and enhancements across every suite within the solution, including the Epicor ICE Business Architecture.

Working in close co-operation with its customers around the globe -- six are already live on the new release today -- the company's focus of the new Epicor ERP release has been on optimizing performance in today's real world computing environments. Taking a holistic view across key processes has resulted in a streamlined experience for end-users in addition to considerable improvements in overall system performance, particularly in high volume, complex environments. In places the opportunity has been taken to completely redesign aspects of the application to cater for the raised demands of business today. As a result of these enhancements, transaction speed has been improved in some cases by an order of magnitude of 7.5x. Throughout the application this focus on real-world performance has resulted in a noticeable enhancement to ease of use for Epicor ERP users.

Epicor ERP customer Symetrics Industries, LLC is one of the first customers to go live with the new release. "Speed. That's the most notable enhancement for us," said Steve Smith, ERP Administrator for Symetrics Industries, LLC. "People at our company ask us nearly every day what we've done to make Epicor faster. They have no idea we just updated the software." He continued, "another 'WOW' for us is the increase in data audits performed by Epicor, ensuring our employees accurately enter the data that represents the work they're doing. Also, this new version gives us greater flexibility in tailoring its functionality to our own business processes."

The latest release of Epicor ERP also includes new Replenishment Workbench functionality designed to meet the needs of the supply chain and distribution processes relative to the stock-to-stock supply between warehouses or bins in a fully directed, managed, and transactional environment.

The Epicor ERP deployment has been also been simplified and new tools introduced to ensure customer operations are tuned to enjoy the same levels of performance experienced in development labs.

"Companies must get ERP right to be positioned to succeed in today's dynamic and competitive business environment," said Paul Farrell, executive vice president, worldwide research and development, ERP for Epicor. "Getting it 'right' requires powerful functionality tempered with ease-of-use, responsiveness and flexibility. Continued performance enhancement and improved overall ease of use ensures Epicor solutions are leveraged to the fullest potential to drive operational efficiency, greater decision making and competitive advantage."

Growing Adoption of Epicor ERP -- New Business, Upgrades, Across Industries and Geographies
This latest release builds upon the award-winning Epicor 9 ERP first introduced in 2008, which has to date been selected by more than 3,000 customers in 63 countries worldwide. Built on the Epicor True SOA™ architecture, the software is designed to offer extensive flexibility, usability, and agility in support of application-to-application integration and business-to-business collaboration, key to enabling the delivery of information throughout the enterprise.

To date, customers from across the manufacturing,distribution, financial services, and retail sectors around the globe have put the power of the next-generation Epicor ERP platform to work to support business innovation, process improvements and a truly integrated view of the business and value chain.

Re:Sound Music Licensing Company Turns to Epicor ERP
Canadian not-for-profit music licensing company Re:Sound is dedicated to obtaining fair compensation for artists and record companies for their performance rights. An existing Epicor Enterprise customer, Re:Sound was one of the first Epicor customers to move from the Enterprise platform to the next-generation Epicor ERP offering. The company's movement to the next-generation platform was led by Director of IT Otis Quinn, who saw the vision behind Epicor ERP and how it could help Re:Sound achieve its business goals and refine its business processes. Re:Sound engaged Epicor Authorized Partner Evron Computer Systems to assist in the implementation -- and, today Re:Sound is leveraging the CRM functionality and Financial Management suite, which includes General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Advanced Financial Reporting and Service Connect.

"The Epicor ERP collaborative and agile technology architecture can be easily configured and customized without expensive investment in dollars and resources," said Quinn. "With only 3 days of training, Re:Sound IT staff were up to speed in making calls to the Epicor ERP system."

Now that Re:Sound has implemented Epicor next-generation ERP, its Phase II plans include undergoing business process analysis and optimization. Quinn says that this effort of analysis and refinement of business processes will continue over time to ensure delivery of the greatest value.

About Epicor Software Corporation
Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company's headquarters are located in Dublin, California, with offices and affiliates worldwide. For more information, visit

Follow Epicor on Twitter @Epicor, @EpicorUK, @EpicorEMEA, @EpicorAU, @Epicor_Retail, @Epicor_DIST and Facebook.

Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

Lisa Preuss
Senior Director, Public Relations
Epicor Software Corporation
+1 949 585 4235
[email protected]

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