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BeQuick Software Combines Cloud Power With Hosted Certainty to Enable Wireless Providers to Win More CustomersNew Solution, Fusion, Supports Entire Wireless Customer Lifecycle and Propels Rapid Growth (May 08, 2012)
NEW ORLEANS, LA -- (Marketwire) -- 05/08/12 -- International CTIA WIRELESS 2012 -- Today, at International CTIA Wireless 2012, BeQuick Software, which delivers customer lifecycle and billing solutions to consumer-focused communications service providers, launched Fusion, a new hosted, cloud-based billing and fulfillment solution that helps wireless providers win more customers. As the wireless industry changes rapidly, and the wireless service provider landscape fragments and diversifies, Fusion supports a range of wireless business models including MVNOs, resellers and agents, mobile broadband service providers, and application-based services. Available now, Fusion's secure multi-tenant architecture leverages BeQuick's 100 percent uptime record and supports the entire wireless customer lifecycle with the power of the cloud and the reliability of a hosted solution.
"Building on a decade of success, we created Fusion to deliver the best combination of technology, self-sufficiency, and end-to-end business capability to enable wireless providers to beat competitors to market and win customers," says Steve McIntosh, co-founder and COO for BeQuick Software. "We've designed Fusion for adaptability so that it fuels our customers' speed to market. We refuse to be the hurdle that product developers dread as they race to seize new opportunities."
Broad Functionality and Time to Market Acceleration
BeQuick Fusion's functionality spans the entire wireless customer lifecycle. From CRM, agent care, and automated order capture, through fulfillment, billing, ecommerce, payment, and analytical dashboards, Fusion offers the entire range of back office capabilities wireless businesses require to thrive. Its focus on wireless business models and on fostering client self-sufficiency accelerates time to market for new products, pricing and customer experiences.
Proven Security and Reliability
Fusion's hosted, cloud-based, multi-tenant architecture combines SAS 70 Type II certification and PCI compliance with advanced intrusion detection, quadruple backup and nightly offsite data storage to assure robust security and reliability. BeQuick is widely recognized by customers and peers for its unmatched, 100 percent uptime record, its ability to scale to support millions of subscribers, and its technical skill as evidenced in patents regarding 13 different aspects of ordering and provisioning. Fusion users benefit from the skills BeQuick has honed over the last 10 years as a result of supporting various business models, including Lifeline ETC services to the U.S. communications industry where BeQuick has established itself as the leader.
Rapid Implementation and Training with Superior Support
BeQuick's history of rapid implementation is coupled in Fusion with an easy-to-learn environment that allows users and CSRs to train and achieve competence in less than one day. BeQuick provides superior support through a team approach model that dedicates support teams and single points of contact to each client for problem resolution and to ensure success in leveraging all of the capabilities Fusion offers.
Mature XML API Integration
Fusion's XML APIs offer more than 50 API calls, providing complete, componentized access to the full span of its functional power. Fusion is also pre-integrated with local carriers, printers, payment gateways, taxation modules, and a range of carrier, auditing and reconciliation interfaces to provide wireless providers with seamless, end-to-end business and trading partner capabilities.
BeQuick is an ideal business partner for growing wireless providers. Founded in 2002, BeQuick has achieved profitability for six consecutive years. The company enjoys 25 percent year-over-year growth and supports more than 60 customers in North America.
"Since being introduced to Fusion while in beta, we've been impressed with its range of capabilities and the speed with which our organization has been able to leverage them," says Brandt Mensch, President, Cintex Wireless, Inc. "We chose Fusion because we believe it will provide a strong foundation for our ongoing success. BeQuick has already proven itself to be a valuable growth partner."
BeQuick is showcasing Fusion this week at International CTIA WIRELESS 2012 in booth #5355. Additional information and multimedia materials are available at http://www.bqsoft.com/about-us/press-kit/.
About BeQuick Software
BeQuick Software provides hosted billing and customer lifecycle solutions to consumer-focused communications service providers. Its industry-leading products are PCI compliant, SAS 70 Type II certified. Founded in 2002, the company has more than a decade of success in helping loyal customers achieve unprecedented growth and profitability. Its QuickTel product is a hosted, turnkey billing, OSS and back office suite and the leading solution for wireline Lifeline ETC billing, sign-up and recertification. Its latest product, Fusion, is a hosted, cloud-based, multi-tenant solution that powers the entire wireless customer lifecycle. It supports a range of diverse business models, enables rapid implementation and training, and propels rapid growth by helping wireless providers win more customers. In 2008, the co-founders of BeQuick were selected as finalists in the Ernst & Young Entrepreneur of the Year award program, and in August of 2010, BeQuick ranked #854 on the Inc. 5000 list of fastest growing U.S. private companies with a three-year growth of over 350 percent. Additional information on the company may be found at www.bqsoft.com.
Suggested Tags: BeQuick, Fusion, CTIA Wireless, wireless providers, wireless billing, MVNO billing, MVNO, wireless customer lifecycle, back office, billing, fulfillment, CRM, ecommerce
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