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Arkadin Selects Cisco Jabber as a Key Component of Its Unified Communications Offer

Customers Have Single Provider Advantage for Simple One-Click Access to All Communication & Collaboration Tools (January 18, 2012)

PARIS -- (Marketwire) -- 01/18/12 -- Arkadin, a leading provider of collaboration-as-a-service solutions, announced today that Cisco Jabber™ will be a core component of its unified communications (UC) offering. With Cisco Jabber, Arkadin clients can easily transition to a UC solution that integrates with all critical collaboration tools, including presence, instant messaging (IM), desktop sharing and audio, web and video conferencing within a single user interface. Since its recent introduction, Cisco Jabber has become an enterprise favourite for enabling workers to easily connect with business contacts, view each other in real-time from any location and collaborate effectively.

With Arkadin, Cisco Jabber users have the benefit of Arkadin's advanced audio conferencing and bridging technology which guarantees premium audio quality and stability to an unlimited number of attendees. And unlike VoIP audio, which is limited to the company network, external contacts can be invited to join an Arkadin audio conference.

Cisco Jabber provided by Arkadin has key benefits for businesses:

  • Full suite of collaboration tools accessible from a single console: presence, IM, desktop sharing, audio and video conferencing and full integration with Cisco WebEx web conferencing.
  • Integrated audio conferencing: enables users to move seamlessly from an instant messaging session to a high quality Arkadin audio conference with full control of the conference from the Cisco Jabber console.
  • Arkadin as Single global provider with a dedicated account team for all implementation, training and account management functions for the complete solution comprising Cisco Jabber, Cisco WebEx web conferencing and Arkadin audio conferencing.
  • Best-in-class Arkadin customer service and live assistance in 14 languages throughout the migration and beyond.

"Integrating Cisco Jabber into our portfolio of solutions is the first step to deploying our long-range UC offering," explains Jean-Benoist Miecaze, Vice-President of Product & Marketing at Arkadin. "Delivered in a cloud model and integrated with Arkadin's traditional collaboration services, Cisco Jabber will allow us to deliver a seamless UC experience for our clients."


Awards Underscore Conferencing Excellence
In recognition of outstanding achievement in its global conferencing capabilities, Arkadin is the recipient of two recent awards from Frost & Sullivan: 2011 European Hosted Collaboration Service Provider of the Year and 2011 Asia Pacific Growth Leadership Award for Audio Conferencing Services http://company.arkadin.com/S-pn-Press_Releases.html.

About Arkadin
Founded in 2001, Arkadin is a leading Global Collaboration Service Provider offering a complete range of remote collaboration solutions from audio, web and video conferencing to Unified Communications. Arkadin enables all types and sizes of organizations to communicate and collaborate effectively using its user-friendly and cost-efficient solutions to increase business productivity. With a global network of 47 operating centres in 28 countries throughout Asia, Europe, Middle East, Africa, Latin America and North America, Arkadin delivers its business solutions around the world using a SaaS model, enabling customers to benefit from fast, scalable deployments with a high ROI. Arkadin provides added value to 14,000 customers with dedicated, local support. www.arkadin.com.


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