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Alsco Has More Reliable Disaster Recovery Strategy With Riverbed

Commercial Textile Services Company Doubles Data Transfer Amount With Steelhead Appliance Deployment (October 17, 2011)

SAN FRANCISCO, CA -- (Marketwire) -- 10/17/11 -- Riverbed Technology (NASDAQ: RVBD), the IT performance company, today announced that Alsco, a commercial textile services company, has deployed Riverbed® Steelhead® appliances in its primary data center and disaster recovery (DR) site. With the deployment of Steelhead appliances, Alsco doubled the amount of data transferred from its data center to its Atlanta DR site and met its goal of improving the security of the company's data and operations without increasing costs.

Alsco, headquartered in Salt Lake City, Utah, is a commercial textile services company that was founded in 1889. The company has more than 300,000 customers in 12 countries across five continents, providing rental and cleaning services of napkins, tablecloths, uniforms and other linens for customers like Outback Steakhouse and Olive Garden; and non-linen operations in additional locations. Through an acquisition Alsco gained a data center in Atlanta, which is now used as the company's DR site. However, due to its distance from the DR site and the effects of latency, Alsco began experiencing slow replication times.

"Our replication times were peaking for hours and stressing the network to recover when there were interruptions," says Darin Regis, Alsco's network manager. "After the seamless integration of the Steelhead appliances, those peak periods have dropped by 75 percent. We have been able to double the amount of data transferred from Salt Lake City to Atlanta (from 700GB to 1,400 GB) without increasing the backup window."

The installation of Steelhead appliances significantly decreased replication and recovery times, enabling Alsco to improve its recovery time objectives (RTO) and recovery point objectives (RPO). The company now has a faster, more reliable DR strategy that doesn't incur new costs, or negatively impact productivity.


"Thousands of customers in the service industry depend on us to deliver clean linens to keep their frontline staff looking professional. Without a good DR plan in place, an outage could negatively impact our operations and disrupt the business of our customers," Regis says. "With the Steelhead appliances, I'm confident in the resiliency of our IT infrastructure. We should be able to recover from an outage, or even a disaster, quickly enough to maintain high levels of customer satisfaction."

Forward Looking Statements
This press release contains forward-looking statements, including statements relating to the expected demand for Riverbed's products and services, statements regarding performance results of Riverbed solutions and cost savings resulting from implementation of Riverbed solutions that may suggest likely or certain outcomes, and statements relating to Riverbed's ability to meet the needs of distributed organizations. These forward-looking statements involve risks and uncertainties, as well as assumptions that, if they do not fully materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include our ability to react to trends and challenges in our business and the markets in which we operate; our ability to anticipate market needs or develop new or enhanced products to meet those needs; the adoption rate of our products; our ability to establish and maintain successful relationships with our distribution partners; our ability to compete in our industry; fluctuations in demand, sales cycles and prices for our products and services; shortages or price fluctuations in our supply chain; our ability to protect our intellectual property rights; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our documents filed with or furnished to the Securities and Exchange Commission. More information about these and other risks that may impact Riverbed's business are set forth in our Form 10-Q filed with the SEC on July 29, 2011. All forward-looking statements in this press release are based on information available to us as of the date hereof, and we assume no obligation to update these forward-looking statements. Any future product, feature or related specification that may be referenced in this release are for information purposes only and are not commitments to deliver any technology or enhancement. Riverbed reserves the right to modify future product plans at any time.

About Riverbed
Riverbed delivers performance for the globally connected enterprise. With Riverbed, enterprises can successfully and intelligently implement strategic initiatives such as virtualization, consolidation, cloud computing, and disaster recovery without fear of compromising performance. By giving enterprises the platform they need to understand, optimize and consolidate their IT, Riverbed helps enterprises to build a fast, fluid and dynamic IT architecture that aligns with the business needs of the organization. Additional information about Riverbed (NASDAQ: RVBD) is available at www.riverbed.com.

Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology, Inc. All other trademarks used herein belong to their respective owners.

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Riverbed Technology
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