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Alorica Joins 100,000 Jobs MissionCompany Commits to Add to Its Roster of Veterans (May 25, 2012)
CHINO, CA -- (Marketwire) -- 05/25/12 -- Alorica (www.alorica.com), a leading provider of customer management outsourcing solutions, announced today that it has joined forces with the 100,000 Jobs Mission; a coalition of major corporations committed to hiring 100,000 transitioning service members and military veterans by 2020. Alorica currently provides over 250 jobs to veterans working throughout the United States and has had a specific focus on hiring veterans for the last two years.
"We are honored to be part of the 100,000 jobs coalition -- a very important effort for our nation. We take great pride in hiring veterans into our organization," said Andy Lee, Alorica's Chairman and CEO, "and joining the coalition is a symbol of our commitment to helping veterans mainstream into society after serving. Our existing veteran employees take their military training and discipline and apply it to their daily duties and operate with integrity, quality and operational excellence. They receive many commendations from our clients and their customers."
"We are proud to welcome Alorica to the 100,000 Jobs Mission," said Tom Higgins, head of military and veteran affairs and operational control for JPMorgan Chase, a founding member of the 100,000 Jobs Mission. "Alorica's leaders recognize the tremendous value military veterans bring to their organization, and their commitment serves as an example for other businesses."
Alorica will also hire veterans for its AloriCares division which was specifically established in 2010 to support the hiring of disabled veterans to take customer calls from the convenience of their home. AloriCares was created in partnership with a major telecommunications client and allows veterans to telecommute from dedicated workspaces within their homes, earn a good wage and regain their independence. Employees are provided with a computer and other necessary tools to succeed.
"As a current Army Reservist involved in veteran employment, I know the importance of providing our veterans with a good stable working environment after their deployment," said Glenn Lesniak, Vice President of AloriCares and Major General, US Army Reserve. "Our AloriCares division is the only one of its kind in the customer management industry where we staff our virtual, work-at-home contact centers entirely with disabled veterans. We are excited to be part of the 100,000 jobs coalition," added Lesniak.
About Alorica Inc.
Alorica is a global leader in delivering BPO Customer contact management solutions. Alorica provides a variety of advanced customer contact management solutions such as customer care, technical support, sales, collections and social media services for Fortune 1000 companies mainly in the communications, technology, media, financial services, government, healthcare, automotive, retail and consumer product verticals. Alorica's specialty is providing flexibility to its clients while delivering high quality service. Headquartered in Chino, California with nearly 20,000 employees enterprise-wide housed in over 35 global contact management centers, Alorica provides unprecedented client support and attention. Alorica supports several customer communication channels including voice, email, chat and social media from onshore, near shore and offshore facilities. Additionally, Alorica provides fulfillment services and reverse logistics services through its U.S. logistics centers. For more information, please visit www.alorica.com.
About the 100,000 Jobs Mission
The 100,000 Jobs Mission was launched in March 2011 by 11 companies and has grown to 46 companies in a little more than one year. 100,000 Jobs Mission members are committed to hiring at least 100,000 military veterans by 2020. To date more than 12,000 veterans have been hired. For more information, visit www.100000jobsmission.com.
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