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Alias Offers MotionBuilder Pro Platinum MembershipsPlatinum Membership helps customers master MotionBuilder and maintain maximum productivity (May 11, 2005)
Professional facilities of any size, pushing creative and technical boundaries, now have the ability to get more from their investment in Alias MotionBuilder Pro software with the features and services of Platinum Membership. Benefits of membership include early access to software updates, upgrades, live and online support, and unparalleled licensing flexibility.
Building on the success of Platinum Memberships for Maya and Alias StudioTools software, Alias MotionBuilder Pro customers who currently enjoy Full Annual Maintenance will automatically become Platinum Members and will gain the competitive advantage that comes with being an Alias insider.
"We are pleased to offer Platinum Membership to our Alias MotionBuilder Pro customers," said Cristi Hawtin, Global Memberships Manager at Alias. "Since our membership programs launched ten months ago, we have heard time and again how our Platinum Members using other Alias software are taking advantage of the membership to minimize downtime, learn more about the products and create exceptional CG content."
Based on feedback from the Alias global customer base, the Alias MotionBuilder Pro Platinum Membership program was designed to deliver the features that customers want, including instant notification of product updates and upgrades, and a hotline service that provides a tap into the extensive knowledge of Alias' world-class Support Product Specialists 18 hours per day on weekdays and 12 hours per day on weekends (support hours for Asia-Pacific customers vary with each local reseller).
Customers also asked for and will receive 24-hour online status tracking of hotline cases, and no-charge, fast license relocations offering the freedom to change hardware or operating systems as needed without significant downtime. People can get up and running again quickly with the membership's online support service, which includes a discussion forum, and an extensive and searchable database of questions and answers, tech notes and best-practices documentation.
Members can also take advantage of special promotions and discounts on regular training services and tools to increase their proficiency in working with Alias software.
The fixed annual fee allows Platinum Members to better predict and control the costs associated with upgrading their software, and using learning and support services. Pricing for Alias MotionBuilder Pro Platinum Membership starts at $699US*. For more information on Alias MotionBuilder Pro Platinum, please visit www.alias.com/services.
* International pricing may vary
As the world's leading innovator of 3D graphics technology, Alias develops software for the film and video, games, web, interactive media, industrial design, automotive, architecture and visualization markets. Alias has headquarters in Toronto and a custom development center in Santa Barbara with offices worldwide.
Please visit the Alias web site at http://www.alias.com or call 1-800-447-2542 in North America. International contact numbers include: Northern Europe, Middle East and Africa, +44 (0) 1494 441273; Germany, East & Southeast Europe, 0049 89 31 70 20; France, Spain and Portugal, +33 1 44 92 81 60; Italy, 39 039 6340011; Japan and other parts of Asia Pacific, 81 3 5797 3500 and Latin America, 770 393 1881.
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