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Agari Email TrustIndex Applies Big Data Insight to Reveal Online Travel & Internet Retail Verticals Most Vulnerable to Email Attack; Social Media and Finance Advance, Embracing Trust

(May 15, 2012)

PALO ALTO, CA -- (Marketwire) -- 05/15/12 -- FS-ISAC -- Agari, revolutionizing email security, today released its first TrustIndex, a quarterly measurement that applies Agari's big data insights to score email attack vulnerability and email trust by industry. Similar to a credit score, the Agari Email TrustIndex is a composite score on a scale of 1, lowest level of security, to 1000, the highest level of security. Criteria include consistency of brand authenticity and adoption of DMARC, an industry standard that defines a security framework for email senders and receivers. The first TrustIndex examined four vertical industries threatened by email attack -- Social Media, Financial Services, Internet Retail, and Online Travel -- and rates Online Travel and Internet Retail as least trusted and most vulnerable to email attack.

Key Findings by Industry

  • Social media, a favorite target of cyber criminals, scored the highest on the Email TrustIndex. A secure email channel is critical to achieving and sustaining viral adoption so it is not surprising that Social Media companies would be the leaders in taking on cyber criminals and finding new ways to secure their email channel. Further, as more businesses, including small and medium sized businesses, use social media to grow their businesses and introduce new marketing approaches, there will be continued focus on maintaining high security levels
  • Financial Services, coming in as a close second to Social Media, has been working across the industry to combat cyber crime to protect their customers and reputations. In fact, leading Financial Services organizations FS-ISAC and BITS took the dramatic step earlier this year of adopting the Email Trusted Registry and partnering with technology firms such as Agari to aid its members in securing their email channels. Clearly, these efforts are paying off.
  • Internet Retail scored much lower on the TrustIndex when compared to Social Media and Financial Services, putting these firms at high risk of an attack. According to a recent IDC report*, "Ten years ago, government, financial services, and very large enterprises were the target of cybercriminal activity, but over the past five years, attacks have enlarged their scope to even commercial SMBs offering high-value targets (e.g., financial information, intellectual property, and other proprietary data)." Cyber criminals are shifting away from their traditional targets of government, financial services and very large enterprises to commercial SMBs. In time, there will be broader adoption of security standards as this emerging industry matures and implements new technologies.
  • Online Travel scored the lowest on the TrustIndex with a score less than half the score of Social Media, which is alarming given the surge in phishing attacks over the past six months that have included Southwest Airlines, Delta Airlines, American Airlines and a Brazilian Airlines, TAM, to name a few. Consumer trust in email messages and willingness to purchase online will be impacted. According to a recent Gartner report**, "40% of U.S. consumers have altered their online behavior due to safety concerns, which has reduced their level of trust in email messaging and online shopping." Financial Services firms could serve as a model for how the online travel and airline industry could collectively take action against phishing and other cyber scams.

"Our members comprise some of the world's largest and most prestigious financial firms. By coming together through FS-ISAC and BITS, our industry has been able to put into place successful protections against cyber criminal attacks. By working together to promote technologies such as DMARC and the Trusted Registry, the financial services sector is advancing its objective to keep our customers and our brands safe," said Eric Guerrino, Executive Vice President, FS-ISAC.

Agari's TrustIndex Empowers Business to Take Precise Action

Agari's Email TrustIndex equips security officers for the first time with a consistent tool to evaluate the security of their email channel and their infrastructure's readiness to stand up to a phishing attack or other cyber fraud that threatens to compromise reputation and destroy customer loyalty. With new insight and intelligence to what threatens their email channel and reputation, they can take the necessary steps to modify authentication, adjust security mechanisms and close gaps that create vulnerability.

"With business, consumers and reputation at constant risk, Agari established the TrustIndex as a measurement and profile of trust in the email channel," said Patrick Peterson, founder and CEO of Agari. "We believe that by exposing the trust factor and its actual impact on reputation and consumer behavior, Agari creates an awareness that can preserve the integrity of today's most widely used communications channel, and assure email's vitality and endurance."

Agari Email TrustIndex is available to anyone to evaluate their industry and their brand's vulnerability and trust-worthiness across the email channel. Organizations can test DMARC readiness through Agari's radical new business solutions platform and experience the freedom of secure email communications and transactions.

About Agari, Inc.
Agari collects terabytes of email data from sources across the Internet to create a cloud-based solution to assess, visualize, and protect against email threats to brands, such as phishing and other fraud. Founded by the thought leaders behind Cisco's IronPort solutions, the Agari platform provides global brands with the tools needed to proactively protect brand reputation, eliminate email threats, protect customers and prevent the loss of sensitive data. Headquartered in Palo Alto, Calif., Agari is backed by Alloy Ventures, Battery Ventures, First Round Capital, and Greylock Partners. Additional information is available at http://www.agari.com.

*IDC-"Worldwide and U.S. Security Services Threat Intelligence 2011-2014 Forecast: Out of the Basement and into the Clouds," Christiansen, Kolodgy and Liebert

** Gartner - "Use a Layered Security Approach to Combat Phishing and Malware-Based Attacks,"
March 26, 2012, Litan

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Related Keywords: Email, DMARC, Reputational Risk, FS-ISAC, phishing, malware, identity theft, Trust Index, brand value, USA, Marketwire, , Financial, Internet Technology, Business, Internet, Email, Other,

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