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Acterna Wins Two Readers' Choice Awards

2004 Awards sponsored by Communications Technology Magazine (July 16, 2004)

Acterna today announced that the company has won two Communications Technology Readers' Choice Awards, an annual program sponsored by the official trade journal of the Society of Cable Telecommunications Engineers (SCTE), honoring the industry's most innovative new products.

In the category of Cable Telephony, Acterna's Digital Service Activation Meter (DSAM) 3500 and 3600 were selected for multiple features that include testing cable modem services, digital video, analog video, and PacketCable-based voice over IP (VoIP). Acterna's TechComplete Closeout Testing Solution, with the ability to not only automate testing on the Acterna Digital Service Activation Meter (DSAM) family of test instruments, but also integrate test results with work orders, won in the program's Operations Support System category.

"The 2004 Readers' Choice Awards is a distinct honor. Communications Technology and its seasoned panel of judges have validated Acterna's continued commitment to deliver test solutions that drive results for our customers," said Kevin Oliver, vice president of marketing for Acterna's Cable Networks Division. "With a competitive field, we are very pleased that our DSAM 3500/3600 was recognized for its ability to introduce ease and efficiency to operators when deploying advanced new services such as VoIP and VoD. We are also pleased that an additional award recognized Acterna's TechComplete Closeout Testing Solution for its ability to deliver automation and integration into the test process, supporting a cable technician's goal to deploy services right the first time."

"Cable-Tec Expo attendees were very impressed with this year's round of Readers' Choice finalists, with a record number of broadband professionals casting votes," said Jerry Gunderson, publisher of Communications Technology. "The competition was stiff, and the winners in each category exemplify the best new technologies our industry has to offer. Communications Technology congratulates all winners and commends the top-notch products that competed as finalists."


About the DSAM 3500/3600
By significantly improving performance management and enhancing measurement and optimization techniques, these new DSAM models address the growing challenges faced by the cable industry as they deploy new video on demand (VoD), VoIP and other emerging services.

Combining traditional and new capabilities, the DSAM 3500 and 3600 equip technicians with several critical advantages as they deploy new services, such as eliminating the need for multiple meters, proactively certifying that homes are "digital two-way ready" during routine installations, ensuring customer "self installs" of high-speed data (HSD) are more reliable and faster, and reducing additional calls for service and maintenance requests. In addition, advanced services such as VoD and VoIP can be enabled without the need to initiate a truck roll for additional service.

About TechComplete Closeout Testing Solution
Acterna's TechComplete Closeout Solution ensures that services and installs are performed correctly the first time, significantly reducing repeat service calls and providing cable network operators with a powerful tool to lower costs, increase efficiency and improve quality. Cable operators can significantly reduce their repeat service call rates with the help of this solution's multiple benefits, including:

enforcing consistent and clear procedures for closeout testing;
uploading results immediately to a central database;
integrating test results with work order detail; and
providing management level reports on the test data.

About Acterna
Acterna is the world's largest provider of communications test solutions for telecommunications and cable network operators. A trusted communications test partner for more than eight decades, Acterna offers an unmatched portfolio of award-winning instruments, systems, software, and services that help its customers reduce network costs while improving performance and reliability. Headquartered in Germantown, Maryland, USA - with European and Asia-Pacific operations based in Eningen, Germany, and Hong Kong - Acterna serves nearly every major communications service provider and equipment manufacturer around the world through a skilled sales and support organization in 31 countries.

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Related Keywords:Acterna, Readers' Choice Awards, Communications Technology Magazine, Society of Cable Telecommunications Engineers, SCTE, Cable Telephony, Digital Service Activation Meter, DSAM, cable modem, PacketCable, VoIP, Acterna's TechComplete Closeout Testing Solution, Operations Support System, Kevin Oliver, VoD, Jerry Gunderson, DSAM 3500, 3600,

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