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AKR Global BPO Expands its Footprint to the Phillipeans(April 11, 2012)
SAULT STE MARIE, ONTARIO -- (Marketwire) -- 04/11/12 -- AKR Global BPO, a global outsourcing services provider and part of the multinational AKR Global Group, announced today that it is expanding its footprint in the Phillipeans by opening a brand new call center to be open this August.
"The Phillipeans will play a vital part of our success. Many BPO companies began operations in this country and today have moved to other parts of the world, such as India," said Andrew Ault, President and Chief Executive for AKR Global Group. "Our Phillipeans location will serve our US-based clients in healthcare, banking, travel and hospitality, retail, and technology. Client engagements include customer care, customer acquisition, reservations, technical support, and collections. The new center will be the perfect blend of additional capacity and reduced costs. It will provide us with 25% more agent seats, globally and a substantial savings in lease cost, in a logistically better section of the country."
He added, "We are expanding our client engagements for many of the world's leading brands. Our new center in the Phillipeans is the latest demonstration of our commitment to creating jobs." This will serve as the primary AKR Global BPO location in the country. The company has already moved client engagements into the center with more to come.
About AKR Global Group
The AKR Global Group is a multinational conglomerate in the sectors of Energy, Telecom, Financial Services & Insurance, Information Technologies, Chemicals, Media and Printing head quartered at Sault Ste Marie, Ontario, Canada. With operations in a growing number of five countries, the group is heavily invested in a present 18 sectors. AKR Global Group started back in 2007 as a Printing and Publishing company, named Parkdale Media. In the last four years, the group diversified into its current 18 sectors including the commodity, deregulation, financial, services and retail industries
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