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ADP Dealer Services Achieves Multiple Cisco Certifications and Distinctions

(March 20, 2012)

HOFFMAN ESTATES, IL -- (Marketwire) -- 03/20/12 -- ADP Dealer Services has once again been awarded the Gold Certification in the USA and is also proud to announce additional Cisco Certifications and Distinctions which include:

  • Cisco Gold Certification in USA
  • Advanced Data Center Architecture Specialization in USA
  • Cisco Customer Satisfaction Excellence Distinction
  • Cisco Managed Services Master Channel Partner worldwide, including the following specializations
    • Cisco Powered Managed Security Services
    • Cisco Powered Managed Unified Communications Services
    • Cisco Powered Managed Data Center Services

"It is an honor to be recognized by Cisco in achieving what we feel are their most prestigious certifications," said Ken Ragsdale VP of ADP's Network Solutions. "I feel the certifications are an accurate reflection of our high standards of excellence in establishing a highly skilled and experienced Network Solutions sales, deployment, and support team. The certifications further solidify ADP's reputation as a superior Network, Security, Wireless, and Voice Solutions Provider in each one of our Automotive, Truck, Heavy Equipment, and Power Sports vertical markets."

Cisco Gold Certification in USA
To achieve Cisco® Gold Certification, ADP had to meet rigorous standards set forth by Cisco in networking competency, service, support and customer satisfaction.

"We are committed to providing the tools, training and programs that facilitate partner growth, differentiation and profitability," said Edison Peres, senior vice president of worldwide channels at Cisco. "With specializations in unified communications, routing and switching, security, and wireless LAN, ADP has made an investment in developing the capability to deliver the integrated and customized technology solutions that today's customers demand."

As a Cisco Gold Certified Partner, ADP has met the requirements for attaining the broadest range of expertise across multiple technologies by achieving Cisco advanced specializations in unified communications, routing and switching, security, and wireless LAN. In addition, ADP has integrated Cisco Lifecycle Services into its offerings and is required to maintain high levels of customer satisfaction. Cisco Gold Certification provides ADP with access to comprehensive sales, technical, and lifecycle services training and support available from Cisco.

Advanced Data Center Architecture Specialization
ADP has also achieved Cisco's Advanced Data Center Architecture Specialization, further enhancing ADP's ability to help its customers achieve optimizations and scalability within their data centers.

ADP successfully completed the requirements and program prerequisites to sell, design, and deploy Cisco Data Center Architecture solutions to organizations across the USA. Cisco's Data Center Network Architecture enables IT executives to better align their data center resources with their business priorities, thus lowering total cost of ownership.

The architecture also provides enhanced resilience and agility by evolving data center infrastructures through consolidation, virtualization, and automation. The solution allows dealerships to protect valuable applications, services, information, and infrastructure as well as facilitating new IT strategies in order to enhance data center operational efficiencies.

Cisco Customer Satisfaction Excellence Distinction
Additionally, ADP has achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes ADP for delivering outstanding customer service to customers in the USA.

"Customer service is a cornerstone of the Cisco Resale Channel Program. We are pleased to recognize and congratulate ADP for achieving outstanding customer satisfaction," said Edison Peres, senior vice president of the worldwide channels go-to-market group at Cisco.

Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner's pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star and can be found using the advanced search menu in the Cisco Partner Locator.

Master Managed Services Certification
ADP also has achieved the Cisco® Master Managed Services Certification. This certification recognizes ADP's investment in the ITIL® processes, practices and tools necessary to provide high-quality managed services.

As a Cisco Master Managed Services Certified Partner, ADP has demonstrated the ability to deliver sophisticated solutions, met stringent requirements that reflect a depth of capabilities, and undergone an independent audit by an objective third-party auditor. ADP was also required to offer at least two managed services using the resources and procedures necessary to deploy, manage and support Cisco solutions.

"ADP's investment in the Cisco Master Managed Services Certification ranks it among an elite group of channel partners with the resources to deploy, manage and support services for multiple technologies," said Edison Peres, senior vice president of worldwide channels at Cisco.

In addition, ADP has achieved Cisco Powered managed services designations in Cisco Powered Managed Data Center, Cisco Powered Managed Security and Cisco Powered Managed Unified Communications.

About ADP
Automatic Data Processing, Inc. (NASDAQ: ADP), with about $10 billion in revenues and approximately 570,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world. For more information about ADP or to contact a local ADP sales office, reach us at 1.800.225.5237 or visit the company's Web site at

Cisco and the Cisco logo Cisco Systems and Cisco TelePresence are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries

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ADP Dealer Services
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