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24 Hour Data Recently Recovers Photos for Grieving Father

  (August 30, 2011)

Dallas, TX (PRWEB) August 30, 2011

The loss of a child is probably one of the hardest things a parent may ever have to face. It's a testimony to a father's strength that he can go on after losing a daughter -- and that's exactly what Dixon Rich of Coppell, Texas, did. Six years after her death in a car accident, Rich kept his daughter's memory close at hand with photos stored on a 4 GB USB flash drive.

And then catastrophe struck again.

The flash drive stopped working. Rich was unable to open any of the files, including the photos of his daughter. I'd stored all these photos on the flash drive, and I didn't have it backed up in the cloud or anything. I continued using the drive as back-up for other files, he related. Then one day it failed.


Starting the Data Recovery Process

Devastated, he went online to research his options and came across the 24 Hour Data website. He read through the testimonials on the site, and noted that the company was local to the Dallas-Fort Worth region, which he liked. He called the 800 number immediately to start the data recovery process.

I personally delivered the drive to them and explained what was on it and how important it was to me, he recalled. In this type of situation, when you need data recovery, you get desperate. I didn't know how much it was going to cost and at that point, it wouldn't have mattered. They could have easily taken advantage of me, but they didn't. They were fast and affordable.

Rich noted that the 24 Hour Data recovery experts explained to him, in easy-to-understand language, exactly what may have happened to his USB drive, and set clear, realistic expectations about the chances of successful flash drive data recovery.

Rich, of course, was thrilled that 24 Hour Data demonstrated the level of expertise necessary to retrieve all the photos and the other data on the drive. But what was even more important, he said, was the way he was treated.

Could another data recovery service have recovered the data? Rich ponders. Maybe. But 24 Hour Data demonstrated that they really care about their customers. They care about people and relationships.

The Chance to Make a Difference with Data Recovery

24 Hour Data President and Founder Sean Wade shares his perspective: When Dixon Rich phoned us to recover photos of his daughter from a SanDisk Black Cruzer Micro 4 GB USB flash drive, we knew we had to help him. These are the recoveries that make me proud of the business I am in, Wade says. It's so sad when these situations occur, but we're grateful for the opportunities to be able to help. We love what we do here at 24 Hour Data, especially when it makes a difference in someone's life.

Rich, too, is grateful he was able to connect with 24 Hour Data. I was very fortunate to come across the company when I needed emergency data recovery, he concludes. Would I use them again? Yes. Would I recommend them to someone else? Definitely.

About 24 Hour Data -
24 Hour Data, based in Dallas, Texas, is an industry leading data recovery firm specializing in logical and physical recovery of hard disk drives, RAID servers, photos, Macs, flash drives, solid state drives, virtual arrays and more. We understand the personal side of the data recovery business, and offer round-the-clock service and a fast and honest estimate, along with data recovery within 48 hours, in most cases. Go to http://www.24hourdata.com to find out more.

For more information:
Call: 866-598-3282

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Read the full story at http://www.prweb.com/releases/2011/8/prweb8754218.htm.


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